CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4951732026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Waterside Health & Rehab Center

249 South Newtown Rd · Norfolk, VA 23502 · Norfolk City County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds197CMS provider file
Recent citation rows67current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12023-06-23122023-06-233
Cycle 22019-12-12142019-12-120
Cycle 32018-06-28262018-06-2812
02 / CITATION DETAIL

67 rows in the current release

3 rows carry G–L scope/severity codes; 0 carry J–L. 11 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2023-11-29 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Past Non-Compliance · 2023-11-28 · complaint
2023-06-23 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0602Severity E · pattern; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0622Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0623Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0625Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0636Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0700Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · HEALTHF0925Severity D · isolated; potential for more than minimal harm

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Correction field: Deficient, Provider has date of correction · 2023-07-13
2023-06-23 · FIREK0291Severity D · isolated; potential for more than minimal harm

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Correction field: Deficient, Provider has date of correction · 2023-08-03
2023-06-23 · FIREK0342Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Correction field: Deficient, Provider has date of correction · 2023-08-03
2023-06-23 · FIREK0700Severity E · pattern; potential for more than minimal harm

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Correction field: Deficient, Provider has date of correction · 2023-08-03
2019-12-12 · HEALTHF0583Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Correction field: Deficient, Provider has date of correction · 2020-01-07
2019-12-12 · HEALTHF0607Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction field: Deficient, Provider has date of correction · 2020-01-07
2019-12-12 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2020-01-07
2019-12-12 · HEALTHF0622Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Correction field: Deficient, Provider has date of correction · 2020-01-07
2019-12-12 · HEALTHF0623Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Correction field: Past Non-Compliance · 2019-12-06
2019-12-12 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2020-01-07
2019-12-12 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2020-01-07
2019-12-12 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2020-01-07
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2023-11-29Fine$8,3750
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • SABER HEALTHCARE HOLDINGS LLCOrganization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 07/01/2019
  • BENJAMIN N. VOLPE FAMILY DYNASTY TRUST (DATED DECEMBER 29, 2020)Organization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 01/01/2023
  • BNV DYNASTY LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 01/01/2023
  • NOT APPLICABLE · since 01/01/2023
  • WIW DYNASTY LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 01/01/2023
  • OHI ASSET (VA) NEWTON-NORFOLK, LLCOrganization · 5% OR GREATER SECURITY INTEREST
    NOT APPLICABLE · since 07/01/2019
  • SHG MANAGEMENT LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/01/2019
  • HAJIMOMENIAN, AMIRIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/01/2024
  • HINNERS, MICHELLEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/24/2023
  • JACKSON, ASHLEYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/28/2022
  • WEISBERG, WILLIAMIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 02/25/2026
  • CITRIN COOPERMAN ADVISORS LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 07/01/2019
  • HUNTINGTON NATIONAL BANKOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 06/28/2019
  • OHI ASSET (VA) NEWTON-NORFOLK, LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 07/01/2019
  • SABER GOVERNANCE LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 09/01/2019
  • SABER HEALTHCARE GROUP LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 07/01/2019
  • SHG BOA LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 02/04/2026
  • SHG MANAGEMENT LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 09/01/2019

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.07per resident day
RN hours0.89per resident day
Weekend nurse hours3.62per resident day
Staff turnover35.8%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.