Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-09-26 | 5 | 2025-09-26 | 0 |
| Cycle 2 | 2021-10-15 | 9 | 2021-10-15 | 0 |
| Cycle 3 | 2018-11-01 | 10 | 2018-11-01 | 10 |
NURSING HOME PUBLIC RECORD
1309 Kempsville Rd · Norfolk, VA 23502 · Norfolk City County
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-09-26 | 5 | 2025-09-26 | 0 |
| Cycle 2 | 2021-10-15 | 9 | 2021-10-15 | 0 |
| Cycle 3 | 2018-11-01 | 10 | 2018-11-01 | 10 |
2 rows carry G–L scope/severity codes; 0 carry J–L. 4 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction field: Deficient, Provider has date of correction · 2025-11-28 · complaintEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Correction field: Deficient, Provider has date of correction · 2025-11-28 · complaintProvide safe, appropriate dialysis care/services for a resident who requires such services.
Correction field: Deficient, Provider has date of correction · 2025-11-28Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Correction field: Deficient, Provider has date of correction · 2025-11-28Keep all essential equipment working safely.
Correction field: Deficient, Provider has date of correction · 2026-02-09Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction field: Deficient, Provider has date of correction · 2021-12-22Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Correction field: Deficient, Provider has date of correction · 2021-12-22Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction field: Deficient, Provider has date of correction · 2021-12-22Provide activities to meet all resident's needs.
Correction field: Deficient, Provider has date of correction · 2021-12-22Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Correction field: Deficient, Provider has date of correction · 2021-12-22Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Correction field: Deficient, Provider has date of correction · 2021-12-22Post nurse staffing information every day.
Correction field: Deficient, Provider has date of correction · 2021-12-22Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Correction field: Deficient, Provider has date of correction · 2021-12-22Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2021-12-22Address patient/client population and determine types of services needed.
Correction field: Deficient, Provider has date of correction · 2018-12-16Develop Emergency Preparedness policies and procedures.
Correction field: Deficient, Provider has date of correction · 2018-12-16Establish procedures for tracking staff and patients during an emergency.
Correction field: Deficient, Provider has date of correction · 2018-12-16Establish policies and procedures for medical documentation.
Correction field: Deficient, Provider has date of correction · 2018-12-16Establish methods for sharing information.
Correction field: Deficient, Provider has date of correction · 2018-12-16Provide family notifications of emergency plan.
Correction field: Deficient, Provider has date of correction · 2018-12-16Establish emergency prep training and testing.
Correction field: Deficient, Provider has date of correction · 2018-12-16Establish staff and initial training requirements.
Correction field: Deficient, Provider has date of correction · 2018-12-16Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Correction field: Deficient, Provider has date of correction · 2018-12-16Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Correction field: Deficient, Provider has date of correction · 2018-12-16Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| 2025-09-26 | Fine | $59,150 | 0 |
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.