01 / INSPECTION LEDGER
Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-06-19 | 7 | 2025-06-19 | 2 |
| Cycle 2 | 2024-04-26 | 7 | 2024-04-26 | 1 |
| Cycle 3 | 2023-03-10 | 9 | 2023-03-10 | 15 |
CMS CCN 0559142026-08-01 PROCESSING DATE
NURSING HOME PUBLIC RECORD
Plymouth Village
819 Salem Drive · Redlands, CA 92373 · San Bernardino County
Certified beds48CMS provider file
Recent citation rows41current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
02 / CITATION DETAIL
41 rows in the current release
0 rows carry G–L scope/severity codes; 0 carry J–L. 4 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
2026-05-28 · HEALTHF0842Severity D · isolated; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Correction field: Deficient, Provider has date of correction · 2026-06-04 · complaint2025-06-19 · HEALTHF0550Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Correction field: Deficient, Provider has date of correction · 2025-07-102025-06-19 · HEALTHF0695Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Correction field: Deficient, Provider has date of correction · 2025-07-102025-06-19 · HEALTHF0759Severity D · isolated; potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Correction field: Deficient, Provider has date of correction · 2025-07-102025-06-19 · HEALTHF0812Severity F · widespread; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2025-07-102025-06-19 · HEALTHF0842Severity D · isolated; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Correction field: Deficient, Provider has date of correction · 2025-07-102025-06-19 · HEALTHF0880Severity F · widespread; potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2025-07-102025-06-19 · FIREK0345Severity F · widespread; potential for more than minimal harm
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Correction field: Deficient, Provider has date of correction · 2025-07-162025-06-19 · FIREK0741Severity F · widespread; potential for more than minimal harm
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Correction field: Deficient, Provider has date of correction · 2025-07-162024-04-26 · HEALTHF0693Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · HEALTHF0726Severity F · widespread; potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · HEALTHF0755Severity D · isolated; potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · HEALTHF0761Severity D · isolated; potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · HEALTHF0804Severity F · widespread; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · HEALTHF0812Severity F · widespread; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · HEALTHF0880Severity D · isolated; potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2024-05-202024-04-26 · FIREK0923Severity D · isolated; potential for more than minimal harm
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Correction field: Deficient, Provider has date of correction · 2024-05-242023-03-10 · FIREE0015Severity D · isolated; potential for more than minimal harm
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Correction field: Deficient, Provider has date of correction · 2023-04-202023-03-10 · FIREE0031Severity D · isolated; potential for more than minimal harm
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Correction field: Deficient, Provider has date of correction · 2023-04-202023-03-10 · FIREE0039Severity D · isolated; potential for more than minimal harm
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Correction field: Deficient, Provider has date of correction · 2023-04-202023-03-10 · FIREE0041Severity E · pattern; potential for more than minimal harm
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Correction field: Deficient, Provider has date of correction · 2023-04-202023-03-10 · HEALTHF0558Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Correction field: Deficient, Provider has date of correction · 2023-04-182023-03-10 · HEALTHF0584Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction field: Deficient, Provider has date of correction · 2023-04-182023-03-10 · HEALTHF0641Severity D · isolated; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Correction field: Deficient, Provider has date of correction · 2023-04-1803 / ENFORCEMENT FILE
Penalties reported by CMS
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
04 / OWNERSHIP DISCLOSURES
Who appears in the CMS file
- HUMANGOOD NORCALOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST100% · since 01/01/1967
- HUMANGOODOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST100% · since 05/01/2016
- U.S. BANKOrganization · 5% OR GREATER SECURITY INTERESTNOT APPLICABLE · since 04/01/2018
- BAKER, JUDITHIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/25/2012
- BATTISON, WILLIAMIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 05/01/2016
- BROWN, HERMANIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 05/01/2016
- CHRISTOPHERSON, JOANNEIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 03/20/2025
- FELLER, IRENEIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 01/26/2021
- GRIFFITH, ALANIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 06/30/2019
- HOLMES, MICHELLEIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 05/01/2016
- KELLEY, ALBERTIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 05/01/2016
- ROTH, SHARONIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 12/08/2018
- VANGELISTO, GWENIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 08/30/2021
- COCHRANE, JOHNIndividual · CORPORATE OFFICERNOT APPLICABLE · since 08/10/2009
- GHASSEMI, BETHANYIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/21/2019
- MCDONALD, ANDREWIndividual · CORPORATE OFFICERNOT APPLICABLE · since 01/01/2020
- OGUS, DANIELIndividual · CORPORATE OFFICERNOT APPLICABLE · since 08/27/2009
- HUMANGOOD NORCALOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 01/01/1967
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
05 / CMS STAFFING FIELDS
Reported hours and turnover
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Total nurse hours4.53per resident day
RN hours0.32per resident day
Weekend nurse hours4.02per resident day
Staff turnover26.5%CMS reported field
06 / LOCAL RECORDS
Open the Redlands ledger →Other published facilities nearby
Asistencia Villa Healthcare Center99 beds · CMS overall 2/553 citation rowsBrookside Healthcare Center97 beds · CMS overall 3/549 citation rowsHighland Care Center Of Redlands80 beds · CMS overall 3/575 citation rowsMadison Grove Post Acute243 beds · CMS overall 3/563 citation rowsRedlands Comm Hosp D/P Snf16 beds · CMS overall 4/520 citation rowsRedlands Healthcare Center78 beds · CMS overall 4/523 citation rows