CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 0556502026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Highland Care Center Of Redlands

700 E Highland Ave · Redlands, CA 92374 · San Bernardino County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds80CMS provider file
Recent citation rows75current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-06-11152026-06-1113
Cycle 22025-02-21142025-02-215
Cycle 32022-07-29162022-07-2912
02 / CITATION DETAIL

75 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 18 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-11 · FIREE0039Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREE0041Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · HEALTHF0552Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Correction field: No revisit needed · 2026-07-03
2026-06-11 · HEALTHF0628Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Correction field: No revisit needed · 2026-07-03
2026-06-11 · HEALTHF0640Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Correction field: No revisit needed · 2026-07-03
2026-06-11 · HEALTHF0641Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: No revisit needed · 2026-07-03
2026-06-11 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: No revisit needed · 2026-07-03
2026-06-11 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0684Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0688Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0700Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · HEALTHF0814Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Correction field: Deficient, Provider has date of correction · 2026-07-03
2026-06-11 · FIREK0111Severity E · pattern; potential for more than minimal harm

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0324Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Provide properly protected cooking facilities.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0343Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0355Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0363Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0374Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0521Severity D · isolated; potential for more than minimal harm

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0911Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Correction field: Deficient, Provider has date of correction · 2026-07-09
2026-06-11 · FIREK0912Severity F · widespread; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Correction field: Deficient, Provider has date of correction · 2026-07-09
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • AG FACILITIES OPERATIONS, LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 08/11/2003
  • IRA E SMEDRA LIVING TRUSTOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    48% · since 08/11/2003
  • WIN WIN ENTERPRISES, LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    48% · since 08/11/2003
  • LATTERELL, KYLEIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 08/13/2025
  • VIDALES, MIGUELIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 03/01/2021
  • WINTNER, JACOBIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 08/11/2003
  • CAMBRIDGE HEALTHCARE SERVICES LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/01/2013
  • CONSOLIDATED INDUSTRIES, INC.Organization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/01/2018
  • PREFERRED BANKOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/02/2024
  • BUTENKO, JULIEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/24/2023
  • CAPELA, HEIDIIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/03/2023
  • CHIMWAZA, PEARSONIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/12/2025
  • HASSELL, LANCEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/25/2022
  • LATTERELL, KYLEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 08/13/2025
  • LUTZ, LINDAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/01/2012
  • PAI, SHANTHARAMIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/09/2013
  • SALAZAR, PAULINAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/14/2020
  • VIDALES, MIGUELIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 03/01/2021

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.30per resident day
RN hours0.40per resident day
Weekend nurse hours3.72per resident day
Staff turnover48.5%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.