CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 3451132026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Willow Creek Nursing And Rehabilitation Center

2401 Wayne Memorial Drive · Goldsboro, NC 27534 · Wayne County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds200CMS provider file
Recent citation rows25current CMS citation release
Penalty rows3current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-03-1992024-12-061
Cycle 22024-12-0682023-11-300
Cycle 32023-11-3072022-11-180
02 / CITATION DETAIL

25 rows in the current release

2 rows carry G–L scope/severity codes; 0 carry J–L. 5 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-11 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2026-06-30 · complaint
2026-06-11 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2026-06-30 · complaint
2026-06-11 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2026-06-30 · complaint
2026-06-11 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2026-06-30 · complaint
2026-06-11 · HEALTHF0908Severity F · widespread; potential for more than minimal harm

Environmental Deficiencies

Keep all essential equipment working safely.

Correction field: Deficient, Provider has date of correction · 2026-06-30 · complaint
2026-03-19 · FIREE0004Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Correction field: Deficient, Provider has date of correction · 2026-04-07
2026-03-19 · HEALTHF0584Severity B · pattern; potential for minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: No revisit needed · 2026-04-07
2026-03-19 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2026-04-07
2026-02-13 · HEALTHF0684Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Past Non-Compliance · complaint
2026-02-13 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Past Non-Compliance · complaint
2025-01-24 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2025-01-29 · complaint
2024-12-06 · HEALTHF0584Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2025-01-24 · complaint
2024-12-06 · HEALTHF0602Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Correction field: Past Non-Compliance · 2024-05-19 · complaint
2024-12-06 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2025-01-24
2024-12-06 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2025-01-24
2024-12-06 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2025-01-24
2024-12-06 · HEALTHF0726Severity D · isolated; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Correction field: Deficient, Provider has date of correction · 2025-01-24
2024-12-06 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2025-01-24 · complaint
2023-11-30 · HEALTHF0582Severity F · widespread; potential for more than minimal harm

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction field: Deficient, Provider has date of correction · 2023-12-28
2023-11-30 · HEALTHF0584Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2023-12-28 · complaint
2023-11-30 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2023-12-28 · complaint
2023-11-30 · HEALTHF0688Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Correction field: Deficient, Provider has date of correction · 2023-12-28
2023-11-30 · HEALTHF0689Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2023-12-28 · complaint
2023-11-30 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2023-12-28
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2026-02-13Fine$4,3940
2026-02-13Fine$4,3940
2024-12-06Fine$6,5700
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • PRINCIPLE IT SERVICES, INC.Organization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 01/01/2011
  • PRINCIPLE LONG TERM CARE, INC.Organization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 01/01/2011
  • KRISHNARAJ, RAMESHIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 03/01/2023
  • STROUD, WENDYIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 05/24/2021
  • BOICE, GALEIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 03/05/2018
  • HOOD, LYNNIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 11/01/2017
  • JOHNSON, DIANNEIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2011
  • PRINCIPLE LONG TERM CARE, INC.Organization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/01/2011
  • HOOD, LYNNIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 11/01/2017
  • PRINCIPLE IT SERVICES, INC.Organization · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2011
  • PRINCIPLE LONG TERM CARE, INC.Organization · ADP OF THE SNF
    NOT APPLICABLE · since 06/17/2025
  • BOICE, GALEIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 03/05/2018
  • HILL, RAYMONDIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2011
  • HILL, ROBERTIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2011
  • HILL, STEPHENIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2011
  • KRISHNARAJ, RAMESHIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 03/01/2023
  • STROUD, WENDYIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 06/17/2025

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.58per resident day
RN hours0.51per resident day
Weekend nurse hours3.32per resident day
Staff turnover59.2%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.