CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 3451712026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

White Oak Manor-Shelby

401 N Morgan Street · Shelby, NC 28150 · Cleveland County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds160CMS provider file
Recent citation rows29current CMS citation release
Penalty rows6current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-08-2832024-05-235
Cycle 22024-05-23122023-02-285
Cycle 32023-02-2832021-07-021
02 / CITATION DETAIL

29 rows in the current release

5 rows carry G–L scope/severity codes; 2 carry J–L. 3 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-03-12 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Past Non-Compliance · complaint
2025-08-28 · HEALTHF0641Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2025-09-17
2025-08-28 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2025-09-17
2025-07-23 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2025-08-28 · complaint
2025-07-23 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-08-28 · complaint
2024-10-21 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2024-11-15 · complaint
2024-10-21 · HEALTHF0880Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-11-15 · complaint
2024-10-21 · HEALTHF0882Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Correction field: Deficient, Provider has date of correction · 2024-11-15 · complaint
2024-05-23 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2024-06-21
2024-05-23 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2024-06-21
2024-05-23 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2024-06-21
2024-05-23 · HEALTHF0679Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Correction field: Deficient, Provider has date of correction · 2024-06-21
2024-05-23 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2024-06-21 · complaint
2024-05-23 · HEALTHF0755Severity E · pattern; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2024-06-21
2024-05-23 · HEALTHF0809Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Correction field: Deficient, Provider has date of correction · 2024-06-21
2024-05-23 · FIREK0161Severity D · isolated; potential for more than minimal harm

Construction Deficiencies

Use approved construction type or materials.

Correction field: Deficient, Provider has date of correction · 2024-09-05
2024-05-23 · FIREK0345Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2024-09-05
2024-05-23 · FIREK0353Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2024-09-05
2024-05-23 · FIREK0914Severity D · isolated; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Correction field: Deficient, Provider has date of correction · 2024-09-05
2024-05-23 · FIREK0918Severity D · isolated; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2024-09-05
2023-02-28 · HEALTHF0600Severity J · isolated immediate jeopardy

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2023-03-24
2023-02-28 · HEALTHF0610Severity J · isolated immediate jeopardy

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2023-03-24
2023-02-28 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2023-03-24
2023-02-28 · FIREK0222Severity D · isolated; potential for more than minimal harm

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Correction field: Deficient, Provider has date of correction · 2023-05-19
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2026-03-12Fine$10,8680
2025-07-23Fine$3,9310
2025-07-23Fine$3,9310
2025-07-23Fine$11,7000
2025-07-23Payment Denial$034
2024-05-23Fine$12,5420
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • MORGAN STANLEY INSTITUTIONAL ADVISORS LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 11/08/2024
  • ABERNATHY, JAMESIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • ADAMS, ROBERTIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • ADAMS, WILLIAMIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • FLATT, BENIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • FLATT, STEPHENIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • HASSAN, EMILIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • KIDD, BRIANIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • LAROCHE, RICHARDIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 01/13/1998
  • MCCREARY, JOSHIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • TRAIL, SANDRAIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/01/2024
  • ADAMS, ROBERTIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 01/13/1998
  • FLATT, STEPHENIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 06/21/2005
  • PIERCEY, LISAIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 11/06/2025
  • FLATT, BENIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 03/02/2017
  • KIDD, BRIANIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 05/31/2023
  • MCCREARY, JOSHIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 04/15/2019
  • CLARK, KEVINIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 08/01/2024

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.43per resident day
RN hours0.43per resident day
Weekend nurse hours3.02per resident day
Staff turnover62.8%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.