CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4455012026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

West Hills Health And Rehab

6801 Middlebrook Pike · Knoxville, TN 37919 · Knox County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds194CMS provider file
Recent citation rows17current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12024-11-1552024-11-153
Cycle 22022-02-0212022-02-022
Cycle 32019-03-2042019-03-202
02 / CITATION DETAIL

17 rows in the current release

2 rows carry G–L scope/severity codes; 0 carry J–L. 1 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2024-11-15 · FIREE0004Severity D · isolated; potential for more than minimal harm

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Correction field: Deficient, Provider has date of correction · 2024-12-16
2024-11-15 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2024-12-04
2024-11-15 · HEALTHF0645Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Correction field: Deficient, Provider has date of correction · 2024-12-04
2024-11-15 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2024-12-04
2024-11-15 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2024-12-04
2024-11-15 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-12-04
2024-11-15 · FIREK0363Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Correction field: Deficient, Provider has date of correction · 2024-12-16
2024-11-15 · FIREK0712Severity D · isolated; potential for more than minimal harm

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Correction field: Deficient, Provider has date of correction · 2024-12-16
2022-02-02 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2022-03-05
2022-02-02 · FIREK0324Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Provide properly protected cooking facilities.

Correction field: Deficient, Provider has date of correction · 2022-03-05
2022-02-02 · FIREK0541Severity D · isolated; potential for more than minimal harm

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

Correction field: Deficient, Provider has date of correction · 2022-03-05
2019-03-20 · HEALTHF0656Severity G · isolated actual harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2019-03-22
2019-03-20 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2019-04-20
2019-03-20 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2019-03-22
2019-03-20 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2019-04-05
2019-03-20 · FIREK0531Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

Correction field: Deficient, Provider has date of correction · 2019-03-18
2019-03-20 · FIREK0921Severity F · widespread; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Correction field: Deficient, Provider has date of correction · 2019-04-05
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • HILLCREST HEALTHCARE COMMUNITIES INCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 07/01/2008
  • HOME FEDERAL BANK OF TENNESSEEOrganization · 5% OR GREATER MORTGAGE INTEREST
    NOT APPLICABLE · since 05/16/2013
  • BOWERS, JONATHANIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 07/24/2023
  • DIBERNARDO, BRUCEIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 07/01/2021
  • LEPLEY, BONNIEIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 08/16/2021
  • WHITLOCK, KEVINIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 07/01/2021
  • WHITLOCK, KEVINIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2021

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.41per resident day
RN hours0.40per resident day
Weekend nurse hours3.02per resident day
Staff turnover77.0%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.