CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 2352622026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

West Hickory Haven

3310 W Commerce Rd · Milford, MI 48380 · Oakland County

CMS OVERALL RATING★☆☆☆☆1/5CMS field—not our score or recommendation
Certified beds101CMS provider file
Recent citation rows52current CMS citation release
Penalty rows3current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-06-03112026-06-031
Cycle 22025-03-13102025-03-134
Cycle 32024-02-07192024-02-077
02 / CITATION DETAIL

52 rows in the current release

6 rows carry G–L scope/severity codes; 0 carry J–L. 9 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-03 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2026-07-13
2026-06-03 · HEALTHF0880Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2026-07-13
2026-06-03 · HEALTHF0881Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Correction field: Deficient, Provider has date of correction · 2026-07-13
2026-06-03 · FIREK0351Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install an approved automatic sprinkler system.

Correction field: Deficient, Provider has date of correction · 2026-07-13
2026-03-09 · HEALTHF0627Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Correction field: Deficient, Provider has date of correction · 2026-04-16 · complaint
2026-03-09 · HEALTHF0628Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Correction field: Deficient, Provider has date of correction · 2026-04-16 · complaint
2026-01-20 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Past Non-Compliance · 2026-01-12 · complaint
2026-01-20 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Past Non-Compliance · 2025-09-05 · complaint
2025-10-29 · HEALTHF0604Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Correction field: Deficient, Provider has date of correction · 2025-11-25 · complaint
2025-10-29 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2025-11-25 · complaint
2025-08-26 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2025-09-12 · complaint
2025-08-26 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-09-12 · complaint
2025-07-24 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2025-08-29 · complaint
2025-03-13 · FIREE0004Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · HEALTHF0557Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · HEALTHF0678Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · HEALTHF0849Severity D · isolated; potential for more than minimal harm

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · FIREK0291Severity F · widespread; potential for more than minimal harm

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · FIREK0712Severity F · widespread; potential for more than minimal harm

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2025-03-13 · FIREK0761Severity F · widespread; potential for more than minimal harm

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Correction field: Deficient, Provider has date of correction · 2025-04-15
2024-12-16 · HEALTHF0758Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction field: Deficient, Provider has date of correction · 2025-01-14 · complaint
2024-12-16 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2025-01-14 · complaint
2024-09-25 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2024-11-01 · complaint
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2025-10-29Fine$81,4800
2024-04-10Fine$15,5930
2024-02-07Fine$38,7110
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • ACKERMAN, AMYIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • ACKERMAN, RICKYIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • BAUMGARTEN, MICHAELIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • BAUMGARTEN, THERESEIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • PEPLINSKI, SHELIIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • PEPLINSKI, TODDIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • SCHADE, JEFFERYIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • SCHADE, TAMARAIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • THOMPSON, BRIANIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • THOMPSON, SHELLYIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    10% · since 01/01/2012
  • PEPLINSKI, TODDIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2012
  • SCHADE, JEFFERYIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2012
  • THOMPSON, BRIANIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2012
  • ACKERMAN, RICKYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2012
  • PEPLINSKI, TODDIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2012
  • SCHADE, JEFFERYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2012
  • THOMPSON, BRIANIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2012
  • ACKERMAN, RICKYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/01/2012

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.97per resident day
RN hours0.56per resident day
Weekend nurse hours3.50per resident day
Staff turnover67.9%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.