CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 0559922026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

West Covina Healthcare Center

850 S. Sunkist Ave. · West Covina, CA 91790 · Los Angeles County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds97CMS provider file
Recent citation rows61current CMS citation release
Penalty rows5current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-12-05142025-12-053
Cycle 22024-10-03142024-10-033
Cycle 32023-10-13222023-10-135
02 / CITATION DETAIL

61 rows in the current release

3 rows carry G–L scope/severity codes; 0 carry J–L. 12 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-05-07 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2026-05-29 · complaint
2026-04-23 · HEALTHF0573Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Correction field: Deficient, Provider has date of correction · 2026-05-15 · complaint
2026-01-02 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2026-01-23 · complaint
2025-12-05 · HEALTHF0552Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0578Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2025-12-24
2025-12-05 · HEALTHF0605Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0656Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0756Severity B · pattern; potential for minimal harm

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2025-12-24
2025-12-05 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · HEALTHF0881Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Correction field: Deficient, Provider has date of correction · 2025-12-16
2025-12-05 · HEALTHF0912Severity B · pattern; potential for minimal harm

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Correction field: Deficient, Provider has date of correction · 2025-12-06
2025-12-05 · FIREK0345Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · FIREK0363Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-12-05 · FIREK0918Severity C · widespread; potential for minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2025-12-26
2025-07-25 · HEALTHF0684Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2025-08-18 · complaint
2024-12-27 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2025-01-17 · complaint
2024-10-03 · HEALTHF0558Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Correction field: Deficient, Provider has date of correction · 2024-10-25
2024-10-03 · HEALTHF0578Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2024-10-25
2024-10-03 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2024-10-25
2024-10-03 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2024-10-25
2024-10-03 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2024-10-25
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-03-28Fine$29,8160
2024-03-28Payment Denial$04
2024-01-31Fine$14,2110
2023-10-13Fine$34,9510
2023-10-13Payment Denial$06
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • AG FACILITIES OPERATIONS, LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 08/11/2003
  • IRA E SMEDRA LIVING TRUSTOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    48% · since 08/11/2017
  • WIN WIN ENTERPRISES, LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    48% · since 08/11/2003
  • BALTAZAR, EILEENIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 02/07/2022
  • VIDALES, MIGUELIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 03/01/2021
  • CAMBRIDGE HEALTHCARE SERVICES LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/01/2013
  • BALTAZAR, EILEENIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/07/2022
  • BUTENKO, JULIEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/24/2023
  • CAPELA, HEIDIIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/03/2023
  • HASSELL, LANCEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/25/2022
  • LUTZ, LINDAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/01/2012
  • MANOJO, SHEILAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 11/11/2024
  • MEHTA, KRUNALIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/09/2013
  • SALAZAR, PAULINAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/14/2020
  • SMEDRA, IRAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 08/11/2003
  • VIDALES, MIGUELIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 03/01/2021
  • WINTNER, JACOBIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 08/11/2003
  • AMANDA LEE SORENSEN TRUSTOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 07/02/2007

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.01per resident day
RN hours0.49per resident day
Weekend nurse hours3.63per resident day
Staff turnover40.4%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.