Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-12-12 | 8 | 2025-12-12 | 1 |
| Cycle 2 | 2023-06-30 | 3 | 2023-06-30 | 10 |
| Cycle 3 | 2021-06-10 | 5 | 2021-06-10 | 11 |
NURSING HOME PUBLIC RECORD
940 East Lee Highway · Chilhowie, VA 24319 · Smyth County
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-12-12 | 8 | 2025-12-12 | 1 |
| Cycle 2 | 2023-06-30 | 3 | 2023-06-30 | 10 |
| Cycle 3 | 2021-06-10 | 5 | 2021-06-10 | 11 |
0 rows carry G–L scope/severity codes; 0 carry J–L. 9 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction field: Deficient, Provider has date of correction · 2026-01-19Ensure each resident receives an accurate assessment.
Correction field: Deficient, Provider has date of correction · 2026-01-19Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction field: Deficient, Provider has date of correction · 2026-01-19Provide activities to meet all resident's needs.
Correction field: Deficient, Provider has date of correction · 2026-01-19Provide safe and appropriate respiratory care for a resident when needed.
Correction field: Deficient, Provider has date of correction · 2026-01-19Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Correction field: Deficient, Provider has date of correction · 2026-01-19Ensure that residents are free from significant medication errors.
Correction field: Deficient, Provider has date of correction · 2026-01-19Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Correction field: Deficient, Provider has date of correction · 2026-01-19Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Correction field: Deficient, Provider has date of correction · 2026-03-27Keep residents' personal and medical records private and confidential.
Correction field: Deficient, Provider has date of correction · 2023-07-27Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction field: Deficient, Provider has date of correction · 2023-07-27Ensure medication error rates are not 5 percent or greater.
Correction field: Deficient, Provider has date of correction · 2023-07-27Keep aisles, corridors, and exits free of obstruction in case of emergency.
Correction field: Deficient, Provider has date of correction · 2023-08-21Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Correction field: Waiver has been granted · 2023-11-29Have properly located and lighted "Exit" signs.
Correction field: Deficient, Provider has date of correction · 2023-09-29Have approved installation, maintenance and testing program for fire alarm systems.
Correction field: Deficient, Provider has date of correction · 2023-08-21Inspect, test, and maintain automatic sprinkler systems.
Correction field: Deficient, Provider has date of correction · 2023-08-21Install corridor and hallway doors that block smoke.
Correction field: Deficient, Provider has date of correction · 2023-08-21Have properly installed electrical wiring and gas equipment.
Correction field: Deficient, Provider has date of correction · 2023-08-21Provide a written emergency evacuation plan.
Correction field: Deficient, Provider has date of correction · 2023-08-21To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Correction field: Waiver has been granted · 2023-11-29Have generator or other power source capable of supplying service within 10 seconds.
Correction field: Deficient, Provider has date of correction · 2023-09-29Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Correction field: Deficient, Provider has date of correction · 2021-08-05Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction field: Deficient, Provider has date of correction · 2021-08-05Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
No second facility in the same city met the directory rule.
Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.