CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 5555472026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

The Terraces Of Los Gatos

800 Blossom Hill Road · Los Gatos, CA 95032 · Santa Clara County

CMS OVERALL RATING★★★★★5/5CMS field—not our score or recommendation
Certified beds59CMS provider file
Recent citation rows39current CMS citation release
Penalty rows2current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-01-0902025-01-096
Cycle 22022-11-14122022-11-140
Cycle 32019-12-19182019-12-193
02 / CITATION DETAIL

39 rows in the current release

4 rows carry G–L scope/severity codes; 0 carry J–L. 10 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2025-08-07 · FIREK0344Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have an alternate power supply for its alarm system.

Correction field: Deficient, Provider has date of correction · 2025-09-02 · complaint
2025-01-09 · FIREE0039Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Correction field: Deficient, Provider has date of correction · 2025-02-05
2025-01-09 · FIREK0353Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2025-02-05
2025-01-09 · FIREK0363Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Correction field: Deficient, Provider has date of correction · 2025-02-05
2025-01-09 · FIREK0919Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Correction field: Deficient, Provider has date of correction · 2025-02-05
2025-01-09 · FIREK0920Severity D · isolated; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Correction field: Deficient, Provider has date of correction · 2025-02-05
2024-03-21 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2024-04-04 · complaint
2024-03-21 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2024-04-04 · complaint
2023-11-09 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2023-11-27 · complaint
2023-11-09 · HEALTHF0658Severity G · isolated actual harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2023-11-27 · complaint
2023-08-22 · HEALTHF0686Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2023-09-21 · complaint
2022-11-14 · HEALTHF0607Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2022-11-14
2022-11-14 · HEALTHF0684Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0757Severity E · pattern; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0758Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2022-12-14
2022-11-14 · HEALTHF0882Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Correction field: Deficient, Provider has date of correction · 2022-12-31
2019-12-19 · HEALTHF0623Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Correction field: Deficient, Provider has date of correction · 2020-01-23
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2023-11-09Fine$8,1900
2023-08-22Fine$24,2970
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • HUMANGOOD NORCALOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 03/12/1993
  • HUMANGOODOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    100% · since 05/01/2016
  • U.S. BANKOrganization · 5% OR GREATER SECURITY INTEREST
    NOT APPLICABLE · since 04/01/2018
  • BAKER, JUDITHIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 05/01/2016
  • BATTISON, WILLIAMIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 02/03/2011
  • BROWN, HERMANIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 02/10/2013
  • CHRISTOPHERSON, JOANNEIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 03/20/2025
  • FELLER, IRENEIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 03/12/2021
  • GRIFFITH, ALANIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 06/30/2019
  • HOLMES, MICHELLEIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 05/01/2016
  • KELLEY, ALBERTIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 04/21/2008
  • ROTH, SHARONIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 12/08/2018
  • BROWN, HERMANIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/10/2013
  • COCHRANE, JOHNIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 08/10/2009
  • GHASSEMI, BETHANYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 05/21/2019
  • MCDONALD, ANDREWIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2020
  • OGUS, DANIELIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 10/17/2009
  • VANGELISTO, GWENIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 08/30/2021

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.73per resident day
RN hours1.08per resident day
Weekend nurse hours4.17per resident day
Staff turnover30.4%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.