CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 6761052026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

The Plaza At Lubbock

4910 Emory · Lubbock, TX 79416 · Lubbock County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds132CMS provider file
Recent citation rows44current CMS citation release
Penalty rows4current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-01-0862026-01-083
Cycle 22024-10-11182024-10-111
Cycle 32023-08-24162023-08-240
02 / CITATION DETAIL

44 rows in the current release

4 rows carry G–L scope/severity codes; 3 carry J–L. 9 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-01-08 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · HEALTHF0645Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · HEALTHF0804Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · HEALTHF0805Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · FIREK0321Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2026-01-08 · FIREK0345Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2026-01-14
2026-01-08 · FIREK0353Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2026-01-09
2025-01-24 · HEALTHF0678Severity J · isolated immediate jeopardy

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Correction field: Deficient, Provider has date of correction · 2025-02-28 · complaint
2024-12-04 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2024-12-12 · complaint
2024-12-04 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2024-12-12 · complaint
2024-10-17 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2024-11-06 · complaint
2024-10-17 · HEALTHF0602Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Correction field: Deficient, Provider has date of correction · 2024-11-06 · complaint
2024-10-11 · HEALTHF0583Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · HEALTHF0585Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · HEALTHF0679Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · HEALTHF0761Severity E · pattern; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-10-23
2024-10-11 · FIREK0341Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Correction field: Deficient, Provider has date of correction · 2024-11-08
2024-09-05 · HEALTHF0550Severity J · isolated immediate jeopardy

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Past Non-Compliance · 2024-09-04 · complaint
2024-09-05 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2024-09-19 · complaint
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2025-01-24Fine$16,1490
2025-01-24Payment Denial$03
2024-10-11Fine$8,8240
2024-09-05Fine$13,6210
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • HANSFORD COUNTY HOSPITAL DISTRICTOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 02/27/2015
  • UMB BANK NATIONAL ASSOCIATIONOrganization · 5% OR GREATER MORTGAGE INTEREST
    NOT APPLICABLE · since 09/23/2021
  • BAILEY, JONATHANIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/01/2010
  • PF LUBBOCK SNF OPS, LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/23/2021
  • STONEGATE SENIOR LIVING, LPOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/22/2022
  • MAGNESS, KATHERINEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/04/2023
  • CAMPBELL, SCOTTIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • CHANCE, JAMESIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • FISHER, JAMESIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • LANGDON, THOMASIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • MCGEHEE, WILLIAMIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • TAYLOR, JOHNIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • LIFETIME WELLNESS, LTD.Organization · ADP OF THE SNF
    NOT APPLICABLE · since 09/23/2021
  • MARTUS FINANCIAL SERVICES, INC.Organization · ADP OF THE SNF
    NOT APPLICABLE · since 12/31/2023
  • PF LUBBOCK SNF OPS, LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 12/05/2025
  • PHARMERICA DRUG SYSTEMS LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 08/27/2017
  • PRESERVATION FREEHOLD COMPANYOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 09/23/2021
  • REHAB PRO LPOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 09/23/2021

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.09per resident day
RN hours0.33per resident day
Weekend nurse hours2.64per resident day
Staff turnover60.9%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.