CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 3251302026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

The Neighborhood In Rio Rancho

900 Loma Colorado Blvd Ne · Rio Rancho, NM 87124 · Sandoval County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds48CMS provider file
Recent citation rows64current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-11-17122025-11-1725
Cycle 22024-05-23142024-05-231
Cycle 32023-02-03122023-02-030
02 / CITATION DETAIL

64 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 8 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-03-13 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2026-04-10 · complaint
2025-11-19 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2026-02-13 · complaint
2025-11-19 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Past Non-Compliance · 2025-11-11 · complaint
2025-11-19 · HEALTHF0689Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2026-02-13 · complaint
2025-11-19 · HEALTHF0692Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Correction field: Deficient, Provider has date of correction · 2025-12-05 · complaint
2025-11-19 · HEALTHF0842Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2026-02-17 · complaint
2025-11-17 · FIREE0018Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREE0020Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREE0024Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREE0026Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREE0033Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish methods for sharing information.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREE0034Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · HEALTHF0658Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2025-12-05
2025-11-17 · HEALTHF0730Severity D · isolated; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Correction field: Deficient, Provider has date of correction · 2025-12-05
2025-11-17 · HEALTHF0791Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Correction field: Deficient, Provider has date of correction · 2025-12-05
2025-11-17 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2025-12-05
2025-11-17 · HEALTHF0842Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2025-12-05
2025-11-17 · HEALTHF0919Severity D · isolated; potential for more than minimal harm

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Correction field: Deficient, Provider has date of correction · 2025-12-05
2025-11-17 · FIREK0211Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREK0223Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREK0293Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREK0300Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Meet other general requirements that are deficient.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREK0345Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2026-03-13
2025-11-17 · FIREK0346Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Correction field: Deficient, Provider has date of correction · 2026-03-13
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2025-11-17Fine$8,2780
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • MARTINEZ, JENNIFERIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 10/27/2022
  • BROECKER, LAURAIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 03/16/2020
  • TRIGG, MARIEIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/21/2022
  • JULIAN, ANGELESIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 03/02/2020
  • HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/16/2015

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.83per resident day
RN hours1.03per resident day
Weekend nurse hours4.38per resident day
Staff turnover82.3%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.