CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 2658712026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Sunterra Springs Springfield

4935 S National Ave · Springfield, MO 65810 · Greene County

CMS OVERALL RATING★★★★☆4/5CMS field—not our score or recommendation
Certified beds38CMS provider file
Recent citation rows33current CMS citation release
Penalty rows9current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-06-02112025-06-021
Cycle 22023-11-09112023-11-094
Cycle 32021-07-2952021-07-291
02 / CITATION DETAIL

33 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 6 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2025-06-02 · HEALTHF0607Severity E · pattern; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction field: Deficient, Provider has date of correction · 2025-06-03
2025-06-02 · HEALTHF0678Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Correction field: Deficient, Provider has date of correction · 2025-07-11
2025-06-02 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2025-07-11
2025-06-02 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2025-07-11
2025-06-02 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2025-07-11
2025-06-02 · HEALTHF0697Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2025-07-11 · complaint
2025-06-02 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2025-09-06
2025-06-02 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2025-07-11
2025-06-02 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2025-07-17
2025-06-02 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2025-09-06
2025-06-02 · HEALTHF0921Severity E · pattern; potential for more than minimal harm

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Correction field: Deficient, Provider has date of correction · 2025-07-09
2025-06-02 · FIREK0372Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Correction field: Deficient, Provider has date of correction · 2025-06-12
2025-03-04 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2025-04-18 · complaint
2024-08-05 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2024-09-19 · complaint
2024-08-05 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2024-09-19 · complaint
2023-11-09 · HEALTHF0554Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0678Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2023-12-21
2023-11-09 · FIREK0222Severity F · widespread; potential for more than minimal harm

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Correction field: Deficient, Provider has date of correction · 2023-12-21
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2025-06-02Payment Denial$04
2023-10-10Fine$4,5870
2023-10-02Fine$4,5870
2023-09-25Fine$4,5870
2023-09-18Fine$4,5870
2023-09-11Fine$4,5870
2023-09-05Fine$4,5870
2023-08-28Fine$4,5870
2023-08-21Fine$4,5870
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • RMC ENTERPRISES LLCOrganization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BALL VENTURES LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BV OPERATIONS LLC.Organization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BV PAC HOLDINGS LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • DLB LEGACY LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • RMCE OPERATIONS LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 03/15/2026
  • BALL, ALLENIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BALL, CONNIEIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BANGERTE, NATHANIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 03/28/2025
  • BANGERTER, DEEIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BANGERTER, EDWARDIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • BANGERTER, JOHNATHANIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/01/2025
  • SHRADER, RICHARDIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 03/28/2025
  • BANGERTE, NATHANIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 04/01/2025
  • BANGERTER, EDWARDIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 04/01/2025
  • BANGERTER, JOHNATHANIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 04/01/2025
  • DARBY, MEGANIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 04/01/2025
  • GATHERUM, JASONIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 04/01/2025

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.99per resident day
RN hours1.20per resident day
Weekend nurse hours3.39per resident day
Staff turnover66.0%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.