CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4951682026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Shenandoah Valley Health And Rehab

3737 Catalpa Ave · Buena Vista, VA 24416 · Buena Vista City County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds93CMS provider file
Recent citation rows42current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12023-02-2362023-02-230
Cycle 22021-05-27152021-05-274
Cycle 32019-03-14162019-03-141
02 / CITATION DETAIL

42 rows in the current release

3 rows carry G–L scope/severity codes; 0 carry J–L. 9 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2025-01-23 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Past Non-Compliance · 2025-01-17 · complaint
2025-01-23 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Past Non-Compliance · 2025-01-17 · complaint
2024-01-31 · HEALTHF0626Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0657Severity G · isolated actual harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0698Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0730Severity F · widespread; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0838Severity F · widespread; potential for more than minimal harm

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0880Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0940Severity F · widespread; potential for more than minimal harm

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2024-01-31 · HEALTHF0944Severity F · widespread; potential for more than minimal harm

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Correction field: Deficient, Provider has date of correction · 2024-04-01 · complaint
2023-02-23 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-23 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-23 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-23 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-23 · HEALTHF0847Severity F · widespread; potential for more than minimal harm

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-23 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2021-05-27 · HEALTHF0558Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Correction field: Deficient, Provider has date of correction · 2021-06-25
2021-05-27 · HEALTHF0578Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2021-06-25
2021-05-27 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2021-06-25
2021-05-27 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2021-06-25
2021-05-27 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2021-06-25
2021-05-27 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2021-07-20
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-01-31Fine$50,6350
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • GL VIRGINIA HOLDINGS LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 12/16/2016
  • TRIO HEALTH CARE - EAST, LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 05/24/2019
  • TRIO HEALTHCARE INVESTORS LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 12/06/2016
  • TRIO HEALTHCARE LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 12/10/2019
  • GENTRY, BOYDIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 12/16/2016
  • RUBENSTEIN, DAVIDIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 12/16/2016
  • LAM, ANGELAIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 05/15/2023
  • GENTRY, BOYDIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 12/16/2016
  • RUBENSTEIN, DAVIDIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 12/16/2016

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.16per resident day
RN hours0.58per resident day
Weekend nurse hours3.09per resident day
Staff turnover60.4%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Virginia ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.