CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4950132026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Richfield Health Center - Salem

3719 Knollridge Road · Salem, VA 24153 · Salem City County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds112CMS provider file
Recent citation rows54current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12024-05-15102024-05-152
Cycle 22023-02-08112023-02-0810
Cycle 32021-07-29102021-07-2911
02 / CITATION DETAIL

54 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 11 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2024-12-05 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2025-01-08 · complaint
2024-12-05 · HEALTHF0760Severity G · isolated actual harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2025-01-08 · complaint
2024-12-05 · HEALTHF0770Severity D · isolated; potential for more than minimal harm

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Correction field: Deficient, Provider has date of correction · 2025-01-08 · complaint
2024-12-05 · HEALTHF0825Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Correction field: Deficient, Provider has date of correction · 2025-01-08 · complaint
2024-05-15 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0582Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0756Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · HEALTHF0883Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Correction field: Deficient, Provider has date of correction · 2024-07-15
2024-05-15 · FIREK0345Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2024-07-09
2024-05-15 · FIREK0353Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2024-07-09
2023-02-08 · FIREE0037Severity D · isolated; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0584Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0607Severity E · pattern; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0677Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0757Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0770Severity D · isolated; potential for more than minimal harm

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Correction field: Deficient, Provider has date of correction · 2023-03-23
2023-02-08 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2023-03-23
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-12-05Fine$15,4650
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • FRIENDSHIP FOUNDATION INCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 10/01/2023
  • BISHOP, NATHANIELIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • FELDMANN, GREGIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • HOFF, JOSEPHIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • JOHNSON, CYNDAIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • LAWSON, ROBERTIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • MITCHELL, CYNTHIAIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • NESTER, PAULIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • SANDEL, ROBERTIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • SHANNON, CHARLESIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2023
  • BISHOP, NATHANIELIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • COMBS, GLENIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • FEINOUR, EDWINIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • GROVE, LUCIANIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • JOHNSON, CYNDAIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • LAWSON, ROBERTIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • OELSCHLAGER, KATHRYNIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023
  • SANDEL, ROBERTIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/01/2023

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.34per resident day
RN hours0.61per resident day
Weekend nurse hours3.49per resident day
Staff turnover51.5%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.