CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4651192026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Provo Rehabilitation And Nursing

1001 North 500 West · Provo, UT 84604 · Utah County

CMS OVERALL RATING★☆☆☆☆1/5CMS field—not our score or recommendation
Certified beds220CMS provider file
Recent citation rows85current CMS citation release
Penalty rows2current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12024-10-21162024-10-215
Cycle 22023-01-30272023-01-304
Cycle 32021-05-28322021-05-281
02 / CITATION DETAIL

85 rows in the current release

27 rows carry G–L scope/severity codes; 1 carry J–L. 20 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-03-16 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0609Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0610Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0658Severity G · isolated actual harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0695Severity J · isolated immediate jeopardy

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0840Severity G · isolated actual harm

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0865Severity G · isolated actual harm

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2026-03-16 · HEALTHF0908Severity G · isolated actual harm

Environmental Deficiencies

Keep all essential equipment working safely.

Correction field: Deficient, Provider has date of correction · 2026-04-03 · complaint
2024-10-21 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2024-12-02 · complaint
2024-10-21 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2024-12-02
2024-10-21 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2024-12-02 · complaint
2024-10-21 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2024-12-02
2024-10-21 · HEALTHF0697Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2024-12-02
2024-10-21 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2024-12-02
2024-10-21 · HEALTHF0757Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Correction field: Deficient, Provider has date of correction · 2024-12-02
2024-10-21 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2024-12-02
2024-10-21 · FIREK0211Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Correction field: Deficient, Provider has date of correction · 2024-11-15
2024-10-21 · FIREK0223Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Correction field: Deficient, Provider has date of correction · 2024-11-15
2024-10-21 · FIREK0321Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Correction field: Deficient, Provider has date of correction · 2024-11-15
2024-10-21 · FIREK0372Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Correction field: Deficient, Provider has date of correction · 2024-11-15
2024-10-21 · FIREK0374Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Correction field: Deficient, Provider has date of correction · 2024-11-15
2023-01-30 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2023-03-29
2023-01-30 · HEALTHF0578Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2023-03-29
2023-01-30 · HEALTHF0583Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Correction field: Deficient, Provider has date of correction · 2023-03-29
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2026-03-16Fine$17,8570
2024-10-21Fine$55,1460
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • HOOPES, TRAVISIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 10/01/2009
  • MARTINEZ, MARKIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 05/30/2024
  • BURNAM, SOONIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 10/01/2009
  • KEETCH, CHADIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 03/01/2011
  • MOSS, TYLERIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 05/01/2016
  • NURSA INCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/01/2016
  • RIVERVIEW HEALTHCARE, INC.Organization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/01/2016
  • RUBICON STAFFING LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/01/2016
  • HOOPES, TRAVISIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/01/2009
  • MARTINEZ, MARKIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/30/2024
  • CARETRUST GP LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/01/2016
  • CARETRUST REIT INCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/01/2016
  • CTR PARTNERSHIP LPOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/01/2016
  • ENSIGN SERVICES INCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 10/01/2009
  • RIVERVIEW HEALTHCARE, INC.Organization · ADP OF THE SNF
    NOT APPLICABLE · since 09/15/2025
  • SILVER LAKE HEALTH HOLDINGS LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/01/2016
  • HOOPES, TRAVISIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 10/01/2009
  • MARTINEZ, MARKIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 05/30/2024

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.88per resident day
RN hours0.87per resident day
Weekend nurse hours3.44per resident day
Staff turnover54.5%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Utah ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.