NURSING HOME PUBLIC RECORD
CMS lists this provider in Milford, DE, with 100 certified beds, an overall rating of 2/5, and 69 citation rows in the current August 2026 release.
21 W Clarke Avenue · Milford, DE 19963 · Sussex County
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
CMS supplies 3 survey-cycle rows for Polaris Healthcare And Rehabilitation Center in this release; health and fire inspection dates remain separate.
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2026-02-11 | 9 | 2026-02-11 | 0 |
| Cycle 2 | 2025-01-28 | 39 | 2025-01-28 | 2 |
| Cycle 3 | 2024-04-11 | 19 | 2024-04-11 | 0 |
CMS reports 69 citation rows, including 4 with G–L codes and 1 with J–L codes.
4 rows carry G–L scope/severity codes; 1 carry J–L. 12 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
Ensure that residents are fully informed and understand their health status, care and treatments.
Correction field: Deficient, Provider has date of correction · 2026-03-17Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Correction field: Deficient, Provider has date of correction · 2026-03-17Respond appropriately to all alleged violations.
Correction field: Deficient, Provider has date of correction · 2026-03-17Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction field: Deficient, Provider has date of correction · 2026-03-17Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Correction field: Past Non-Compliance · 2025-08-24Provide safe and appropriate respiratory care for a resident when needed.
Correction field: Deficient, Provider has date of correction · 2026-03-17Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2026-03-17Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Correction field: Deficient, Provider has date of correction · 2025-09-11 · complaintProvide or obtain dental services for each resident.
Correction field: Deficient, Provider has date of correction · 2025-09-11 · complaintEstablish staff and initial training requirements.
Correction field: Deficient, Provider has date of correction · 2025-03-18Conduct testing and exercise requirements.
Correction field: Deficient, Provider has date of correction · 2025-03-18Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Correction field: Deficient, Provider has date of correction · 2025-03-18Honor the resident's right to manage his or her financial affairs.
Correction field: Deficient, Provider has date of correction · 2025-03-18 · complaintHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Correction field: Deficient, Provider has date of correction · 2025-03-18Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Correction field: Deficient, Provider has date of correction · 2025-03-18 · complaintHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Correction field: Deficient, Provider has date of correction · 2025-03-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction field: Deficient, Provider has date of correction · 2025-04-24 · complaintRespond appropriately to all alleged violations.
Correction field: Deficient, Provider has date of correction · 2025-04-24 · complaintNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Correction field: Deficient, Provider has date of correction · 2025-03-18 · complaintNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Correction field: Deficient, Provider has date of correction · 2025-03-18Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Correction field: Deficient, Provider has date of correction · 2025-03-18 · complaintDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction field: Deficient, Provider has date of correction · 2025-03-18 · complaintDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction field: Deficient, Provider has date of correction · 2025-03-18 · complaintEnsure services provided by the nursing facility meet professional standards of quality.
Correction field: Deficient, Provider has date of correction · 2025-03-18The August 2026 file contains 3 penalty rows and $153,884 in listed fines for this provider record.
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| 2026-02-11 | Fine | $26,685 | 0 |
| 2025-01-28 | Fine | $114,368 | 0 |
| 2024-04-11 | Fine | $12,831 | 0 |
CMS matched 4 ownership disclosure rows to Polaris Healthcare And Rehabilitation Center; names and roles are reported fields, not independently verified identities.
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
CMS reports 3.96 total nurse hours and 0.76 RN hours per resident day for this provider.
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
The local peer set contains 2 other published facility records near Milford, DE, with separate bed, rating, and citation-row fields.
Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.
