CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 2253762026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Penacook Place, Inc

150 Water Street · Haverhill, MA 01830 · Essex County

CMS OVERALL RATING★★★★☆4/5CMS field—not our score or recommendation
Certified beds160CMS provider file
Recent citation rows51current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-06-0422025-06-0417
Cycle 22024-05-0862024-05-080
Cycle 32023-03-20182023-03-208
02 / CITATION DETAIL

51 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 7 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-01-20 · HEALTHF0607Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction field: Deficient, Provider has date of correction · 2026-02-14 · complaint
2026-01-20 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2026-02-06 · complaint
2025-06-04 · FIREE0015Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREE0018Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREE0025Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREE0030Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREE0037Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREE0039Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0293Severity D · isolated; potential for more than minimal harm

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0311Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0324Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Provide properly protected cooking facilities.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0345Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0353Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0372Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0531Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0712Severity F · widespread; potential for more than minimal harm

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0761Severity F · widespread; potential for more than minimal harm

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0914Severity F · widespread; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-06-04 · FIREK0918Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2025-08-26
2025-04-29 · HEALTHF0760Severity G · isolated actual harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Past Non-Compliance · 2025-03-20 · complaint
2024-05-08 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2024-05-24
2024-05-08 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2024-05-24
2024-05-08 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2024-05-24
2024-05-08 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2024-05-24
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2025-04-29Fine$10,8680
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • CASTILLO, NICOLEIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 05/18/2018
  • BELL, MICHAELIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/20/2020
  • DELANEY, JOHNIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/01/2020
  • MASYS, CAITLINIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2017
  • MORTIMER, THOMASIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2012
  • RIOPELLE, JUDITHANNIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2020
  • SARRO, JOHNIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2017
  • SHAW, GREGORYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2019

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.76per resident day
RN hours0.64per resident day
Weekend nurse hours3.63per resident day
Staff turnover39.0%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.