CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 0351172026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Payson Care Center

107 East Lone Pine Drive · Payson, AZ 85541 · Gila County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds163CMS provider file
Recent citation rows48current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-03-0772025-03-078
Cycle 22023-04-06142023-04-066
Cycle 32022-01-2792022-01-274
02 / CITATION DETAIL

48 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 8 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2025-04-17 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2025-05-13 · complaint
2025-03-07 · FIREE0004Severity E · pattern; potential for more than minimal harm

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · HEALTHF0582Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction field: Deficient, Provider has date of correction · 2025-04-11
2025-03-07 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2025-04-11 · complaint
2025-03-07 · HEALTHF0610Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2025-04-11 · complaint
2025-03-07 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-04-11 · complaint
2025-03-07 · HEALTHF0696Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care/assistance for a resident with a prosthesis.

Correction field: Deficient, Provider has date of correction · 2025-04-11
2025-03-07 · HEALTHF0757Severity E · pattern; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Correction field: Deficient, Provider has date of correction · 2025-04-11
2025-03-07 · HEALTHF0826Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

Correction field: Deficient, Provider has date of correction · 2025-04-11
2025-03-07 · HEALTHF0940Severity E · pattern; potential for more than minimal harm

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Correction field: Deficient, Provider has date of correction · 2025-04-11
2025-03-07 · HEALTHF0943Severity E · pattern; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Correction field: Deficient, Provider has date of correction · 2025-04-11
2025-03-07 · FIREK0341Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · FIREK0353Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · FIREK0363Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · FIREK0372Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · FIREK0511Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · FIREK0918Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-03-07 · FIREK0923Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Correction field: Deficient, Provider has date of correction · 2025-04-13
2025-01-30 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-03-12 · complaint
2025-01-30 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2025-03-12 · complaint
2025-01-30 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2025-03-12 · complaint
2025-01-14 · HEALTHF0600Severity E · pattern; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2025-03-07 · complaint
2025-01-14 · HEALTHF0607Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction field: Deficient, Provider has date of correction · 2025-03-07 · complaint
2025-01-14 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2025-03-07 · complaint
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • DEVELOPERS INVESTMENT COMPANY INCOrganization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/08/1989
  • PRESTON, FORRESTIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 04/08/1989
  • BUTNER, NANCYIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 09/16/2018
  • KEENOM, STEPHANIEIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 03/16/2025
  • WILLIAMS, JERMAINEIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 09/22/2025
  • CROSS, CINDYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 04/21/1994
  • HENRY, TERRYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 08/16/1999
  • LAY, LISAIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/09/2018
  • SWANKER, RICHARDIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 04/01/2011
  • THURMOND, JOANIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/22/2000
  • DEVELOPERS INVESTMENT COMPANY INCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/01/2006
  • LIFE CARE CENTERS OF AMERICA, INC.Organization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 11/21/1984
  • BUTNER, NANCYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/16/2018
  • EGBO, OBINNAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/01/2026
  • FLETCHER, TODDIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/13/2024
  • KEENOM, STEPHANIEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 03/16/2025
  • PRESTON, AUBREYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/13/2024
  • WILLIAMS, JERMAINEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/22/2025

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.96per resident day
RN hours0.82per resident day
Weekend nurse hours3.55per resident day
Staff turnover53.5%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.