CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 1250242026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Nuuanu Hale

2900 Pali Highway · Honolulu, HI 96817 · Honolulu County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds75CMS provider file
Recent citation rows72current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-02-27142026-02-2712
Cycle 22025-02-06182025-02-060
Cycle 32024-01-26242024-01-264
02 / CITATION DETAIL

72 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 16 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-02-27 · FIREE0018Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

Correction field: Deficient, Provider has date of correction · 2026-05-28
2026-02-27 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0578Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2026-04-20 · complaint
2026-02-27 · HEALTHF0628Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0688Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0692Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0700Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0726Severity D · isolated; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Correction field: Deficient, Provider has date of correction · 2026-04-20 · complaint
2026-02-27 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0812Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0880Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2026-04-20 · complaint
2026-02-27 · HEALTHF0908Severity E · pattern; potential for more than minimal harm

Environmental Deficiencies

Keep all essential equipment working safely.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · HEALTHF0909Severity D · isolated; potential for more than minimal harm

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Correction field: Deficient, Provider has date of correction · 2026-04-20
2026-02-27 · FIREK0321Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Correction field: Deficient, Provider has date of correction · 2026-06-13
2026-02-27 · FIREK0351Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Install an approved automatic sprinkler system.

Correction field: Deficient, Provider has date of correction · 2026-07-22
2026-02-27 · FIREK0353Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2026-05-14
2026-02-27 · FIREK0364Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Install properly constructed windows in hallway walls or doors.

Correction field: Deficient, Provider has date of correction · 2026-07-22
2026-02-27 · FIREK0511Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2026-06-13
2026-02-27 · FIREK0531Severity F · widespread; potential for more than minimal harm

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

Correction field: Deficient, Provider has date of correction · 2026-05-12
2026-02-27 · FIREK0712Severity F · widespread; potential for more than minimal harm

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Correction field: Deficient, Provider has date of correction · 2026-06-13
2026-02-27 · FIREK0761Severity F · widespread; potential for more than minimal harm

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Correction field: Deficient, Provider has date of correction · 2026-07-22
2026-02-27 · FIREK0918Severity F · widespread; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2026-05-24
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-01-26Fine$27,3100
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • NEW FAMILY HEALTH, INC.Organization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 10/30/2020
  • SALLIE Y. MIYAWAKI TRUSTOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 10/30/2020
  • MIYAWAKI, EDISONIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 10/30/2020
  • LAU, GAYLEIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 02/01/2024
  • MIYAWAKI, EDISONIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/30/2020
  • LAU, GAYLEIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/01/2024
  • MIYAWAKI, EDISONIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 10/30/2020
  • CABREROS, JANEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/27/2023
  • KOP, ARNOLDIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/01/2025
  • LAU, GAYLEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/01/2024
  • CABREROS, JANEIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 01/27/2023
  • KOP, ARNOLDIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 02/01/2025
  • LAU, GAYLEIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 12/01/2024

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.61per resident day
RN hours1.39per resident day
Weekend nurse hours3.23per resident day
Staff turnover20.8%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.