CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 5350302026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

New Horizons Care Center

1111 Lane 12 · Lovell, WY 82431 · Big Horn County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds85CMS provider file
Recent citation rows19current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-01-0962025-01-090
Cycle 22023-10-1962023-10-193
Cycle 32022-08-1822022-08-182
02 / CITATION DETAIL

19 rows in the current release

2 rows carry G–L scope/severity codes; 0 carry J–L. 3 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-10 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2026-06-26 · complaint
2026-06-10 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2026-06-11 · complaint
2025-04-02 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2025-04-17 · complaint
2025-01-09 · HEALTHF0578Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2025-01-30
2025-01-09 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2025-01-30
2025-01-09 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2025-01-30
2025-01-09 · HEALTHF0758Severity E · pattern; potential for more than minimal harm

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction field: Deficient, Provider has date of correction · 2025-01-30
2024-08-28 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2024-09-09 · complaint
2024-08-28 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2024-09-04 · complaint
2024-08-28 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2024-09-04 · complaint
2023-10-19 · FIREE0004Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Correction field: Deficient, Provider has date of correction · 2023-11-10
2023-10-19 · FIREE0039Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Correction field: Deficient, Provider has date of correction · 2023-12-28
2023-10-19 · HEALTHF0661Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Correction field: Deficient, Provider has date of correction · 2023-10-30
2023-10-19 · HEALTHF0732Severity B · pattern; potential for minimal harm

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Correction field: Deficient, Provider has date of correction · 2023-10-19
2023-10-19 · FIREK0321Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Correction field: Deficient, Provider has date of correction · 2023-11-27
2022-08-18 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2022-09-23
2022-08-18 · HEALTHF0804Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction field: Deficient, Provider has date of correction · 2022-09-23
2022-08-18 · FIREK0163Severity E · pattern; potential for more than minimal harm

Construction Deficiencies

Install noncombustible or limited-combustible interior walls.

Correction field: Deficient, Provider has date of correction · 2022-09-10
2022-08-18 · FIREK0918Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2022-09-29
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-08-28Fine$7,5210
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • CONNELL, ERICIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2020
  • WINTERHOLLER, DAVIDIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2017
  • CROSBY, BRETTIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2004
  • MATHEWS, MARYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/01/2013
  • MORRISON, ROBERTIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 05/15/2018
  • SIMMONS, BENJAMINIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2023
  • NORTH BIG HORN HOSPITAL DISTRICTOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 03/29/2007
  • CALDWELL, TROYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/12/1999
  • CONNELL, ERICIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/06/2020
  • CALDWELL, TROYIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 12/24/2024
  • CONNELL, ERICIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 12/24/2024

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.60per resident day
RN hours0.89per resident day
Weekend nurse hours3.20per resident day
Staff turnover33.9%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Wyoming ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.