CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 3452032026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Life Care Center Of Banner Elk

185 Norwood Hollow Road · Banner Elk, NC 28604 · Avery County

CMS OVERALL RATING★★★★☆4/5CMS field—not our score or recommendation
Certified beds118CMS provider file
Recent citation rows11current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-08-0632024-08-210
Cycle 22024-08-2132023-05-244
Cycle 32023-05-2412021-08-190
02 / CITATION DETAIL

11 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 0 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2025-08-06 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2025-08-22
2025-08-06 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2025-08-22
2025-08-06 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2025-08-22
2024-08-21 · HEALTHF0565Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

Correction field: Deficient, Provider has date of correction · 2024-09-12
2024-08-21 · HEALTHF0679Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Correction field: Deficient, Provider has date of correction · 2024-09-12
2024-08-21 · HEALTHF0700Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Correction field: Deficient, Provider has date of correction · 2024-09-12
2023-05-24 · HEALTHF0688Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Correction field: Deficient, Provider has date of correction · 2023-06-12
2023-05-24 · FIREK0211Severity D · isolated; potential for more than minimal harm

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Correction field: Deficient, Provider has date of correction · 2023-08-01
2023-05-24 · FIREK0372Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Correction field: Deficient, Provider has date of correction · 2023-08-01
2023-05-24 · FIREK0511Severity D · isolated; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2023-08-01
2023-05-24 · FIREK0911Severity D · isolated; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Correction field: Deficient, Provider has date of correction · 2023-08-01
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • DEVELOPERS INVESTMENT COMPANY INCOrganization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/24/2015
  • PRESTON, FORRESTIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 08/24/2015
  • KILPATRICK, LYNNIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 12/18/2013
  • LAWS, BRANDYIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 01/20/2025
  • SOLOMON, JENNIFERIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 05/01/2019
  • CROSS, CINDYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/30/2015
  • HENRY, TERRYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/30/2015
  • LAY, LISAIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/09/2018
  • SWANKER, RICHARDIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/30/2015
  • THURMOND, JOANIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/30/2015
  • DEVELOPERS INVESTMENT COMPANY INCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 08/24/2015
  • LIFE CARE CENTERS OF AMERICA, INC.Organization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/30/2015
  • BARKER, JOSEPHIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/01/2022
  • FLETCHER, TODDIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/13/2024
  • KILPATRICK, LYNNIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/18/2013
  • LAWS, BRANDYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/20/2025
  • PRESTON, AUBREYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/13/2024
  • SOLOMON, JENNIFERIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/01/2019

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.18per resident day
RN hours0.41per resident day
Weekend nurse hours2.96per resident day
Staff turnover17.6%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the North Carolina ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.