CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 2354402026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Holland Home - Raybrook Manor

2121 Raybrook Se · Grand Rapids, MI 49546 · Kent County

CMS OVERALL RATING★★★★★5/5CMS field—not our score or recommendation
Certified beds101CMS provider file
Recent citation rows40current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-03-1262026-03-128
Cycle 22025-02-0592025-02-051
Cycle 32024-01-2692024-01-267
02 / CITATION DETAIL

40 rows in the current release

2 rows carry G–L scope/severity codes; 1 carry J–L. 8 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-24 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has plan of correction · 2026-07-28 · complaint · under IDR/IIDR
2026-06-24 · HEALTHF0684Severity J · isolated immediate jeopardy

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has plan of correction · 2026-07-28 · complaint · under IDR/IIDR
2026-06-24 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has plan of correction · 2026-07-28 · complaint
2026-03-12 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0211Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0324Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Provide properly protected cooking facilities.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0363Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0372Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0511Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0711Severity E · pattern; potential for more than minimal harm

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0753Severity E · pattern; potential for more than minimal harm

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2026-03-12 · FIREK0781Severity E · pattern; potential for more than minimal harm

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Correction field: Deficient, Provider has date of correction · 2026-04-14
2025-12-23 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2026-01-27 · complaint
2025-12-23 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2026-01-27 · complaint
2025-02-05 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0583Severity F · widespread; potential for more than minimal harm

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0585Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0810Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2025-03-11
2025-02-05 · FIREK0211Severity F · widespread; potential for more than minimal harm

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Correction field: Deficient, Provider has date of correction · 2025-03-11
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2025-02-05Payment Denial$010
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • CHRISTIAN LIVING SERVICESOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 01/01/2009
  • DEMAAGD, SCOTTIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2025
  • HIDALGO, CARLOSIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2022
  • JOHNSON, MARKIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/21/2021
  • KNIBBE, DAVIDIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 12/01/2016
  • MALBURG, GARYIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2012
  • NAGELKERK, JEANIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2015
  • SANCHEZ, NELSONIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2017
  • SEGOVIA, GILBERTIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2022
  • SMITH, DAVIDIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2022
  • THOLE, NICKIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 12/01/2016
  • URSUL, MARYIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2012
  • VANDERKOOI, MARIEIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2025
  • VOGEL-VANDERSON, SUSANIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2011
  • VUGTEVEEN, TROYIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2022
  • WATSON, SAMIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/01/2017
  • JOHNSON, MARKIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 07/01/2025
  • KINDER, ADAMIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 04/04/2021

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.77per resident day
RN hours0.93per resident day
Weekend nurse hours4.23per resident day
Staff turnover31.3%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.