CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 1652452026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Hillcrest Health Care Center

2121 Avenue L · Hawarden, IA 51023 · Sioux County

CMS OVERALL RATING★☆☆☆☆1/5CMS field—not our score or recommendation
Certified beds64CMS provider file
Recent citation rows97current CMS citation release
Penalty rows4current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-03-26272026-03-263
Cycle 22025-03-11102025-03-1115
Cycle 32024-01-31362024-01-316
02 / CITATION DETAIL

97 rows in the current release

3 rows carry G–L scope/severity codes; 2 carry J–L. 26 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-05-06 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2026-05-14 · complaint
2026-05-06 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2026-05-14 · complaint
2026-05-06 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2026-05-14 · complaint
2026-03-26 · HEALTHF0558Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Correction field: Deficient, Provider has date of correction · 2026-04-08 · complaint
2026-03-26 · HEALTHF0567Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2026-04-08 · complaint
2026-03-26 · HEALTHF0582Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2026-04-08 · complaint
2026-03-26 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2026-04-08 · complaint
2026-03-26 · HEALTHF0605Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2026-04-08 · complaint
2026-03-26 · HEALTHF0628Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0644Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2026-04-08 · complaint
2026-03-26 · HEALTHF0684Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0693Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0725Severity E · pattern; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0744Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0804Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2026-04-08
2026-03-26 · HEALTHF0865Severity D · isolated; potential for more than minimal harm

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Correction field: Deficient, Provider has date of correction · 2026-04-08
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2026-03-26Fine$104,8550
2026-03-26Payment Denial$022
2024-07-28Fine$8,6490
2024-01-31Fine$16,8010
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • BURNAM, SOONIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 09/09/2024
  • KAMSTRA, LEEIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 09/16/2024
  • WILKINS, MELODEEIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 07/18/2011
  • JORGENSEN, DAVIDIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2024
  • PORT, BARRYIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/20/2018
  • BURNAM, SOONIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/09/2024
  • KEETCH, CHADIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 03/01/2011
  • KOENIG, DEBRAIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2020
  • SATO, AMIIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 09/09/2024
  • AEROFUND HOLDINGS INCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/18/2011
  • BLU MEDSTAFF LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/18/2011
  • HEART MEDICAL SOLUTIONS LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/18/2011
  • HELPING HANDS NURSING SOLUTION INCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/18/2011
  • ONSHIFT INCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/18/2011
  • KAMSTRA, LEEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 09/16/2024
  • WILKINS, MELODEEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/18/2011
  • CARETRUST GP LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 07/18/2011
  • CARETRUST REIT INCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 07/18/2011

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.11per resident day
RN hours0.61per resident day
Weekend nurse hours2.56per resident day
Staff turnover75.0%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Iowa ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.