NURSING HOME PUBLIC RECORD
CMS lists this provider in Pittsford, NY, with 122 certified beds, an overall rating of 2/5, and 33 citation rows in the current August 2026 release.
500 Hahnemann Trail · Pittsford, NY 14534 · Monroe County
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
CMS supplies 3 survey-cycle rows for Highlands Living Center in this release; health and fire inspection dates remain separate.
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-02-19 | 10 | 2025-02-19 | 3 |
| Cycle 2 | 2023-06-09 | 6 | 2023-06-09 | 6 |
| Cycle 3 | 2021-09-02 | 3 | 2021-09-02 | 5 |
CMS reports 33 citation rows, including 0 with G–L codes and 0 with J–L codes.
0 rows carry G–L scope/severity codes; 0 carry J–L. 3 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction field: Deficient, Provider has no plan of correction · complaintRespond appropriately to all alleged violations.
Correction field: Deficient, Provider has no plan of correction · complaintDevelop a communication plan.
Correction field: Deficient, Provider has date of correction · 2025-03-31Respond appropriately to all alleged violations.
Correction field: Deficient, Provider has date of correction · 2025-04-15Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction field: Deficient, Provider has date of correction · 2025-04-15Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction field: Deficient, Provider has date of correction · 2025-04-15Ensure medication error rates are not 5 percent or greater.
Correction field: Deficient, Provider has date of correction · 2025-04-15Ensure that residents are free from significant medication errors.
Correction field: Deficient, Provider has date of correction · 2025-04-15Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2025-04-15Make sure that a working call system is available in each resident's bathroom and bathing area.
Correction field: Deficient, Provider has date of correction · 2025-04-15Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Correction field: Deficient, Provider has date of correction · 2025-04-15Have an enclosure around a vertical opening shaft.
Correction field: Deficient, Provider has date of correction · 2025-03-31Have proper medical gas storage and administration areas.
Correction field: Deficient, Provider has date of correction · 2025-03-31Establish staff and initial training requirements.
Correction field: Deficient, Provider has date of correction · 2023-08-01Provide enough food/fluids to maintain a resident's health.
Correction field: Deficient, Provider has date of correction · 2023-07-26Provide safe and appropriate respiratory care for a resident when needed.
Correction field: Deficient, Provider has date of correction · 2023-07-26Provide or obtain dental services for each resident.
Correction field: Deficient, Provider has date of correction · 2023-07-26Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2023-08-24Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Correction field: Deficient, Provider has date of correction · 2023-07-26Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Correction field: Deficient, Provider has date of correction · 2023-07-26Provide properly protected cooking facilities.
Correction field: Deficient, Provider has date of correction · 2023-08-01Install an approved automatic sprinkler system.
Correction field: Deficient, Provider has date of correction · 2023-08-01Have elevators that firefighters can control in the event of a fire.
Correction field: Deficient, Provider has date of correction · 2023-08-01Have generator or other power source capable of supplying service within 10 seconds.
Correction field: Deficient, Provider has date of correction · 2023-08-01The August 2026 file contains 0 penalty rows and $0 in listed fines for this provider record.
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
CMS matched 17 ownership disclosure rows to Highlands Living Center; names and roles are reported fields, not independently verified identities.
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
CMS reports 3.55 total nurse hours and 0.45 RN hours per resident day for this provider.
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
No second published facility record in Pittsford, NY met the local peer rule in this release.
No second facility in the same city met the directory rule.
Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.
