01 / INSPECTION LEDGER
Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2026-03-11 | 8 | 2026-03-11 | 0 |
| Cycle 2 | 2025-01-08 | 7 | 2025-01-08 | 0 |
| Cycle 3 | 2024-01-10 | 2 | 2024-01-10 | 0 |
CMS CCN 1954472026-08-01 PROCESSING DATE
NURSING HOME PUBLIC RECORD
Heritage Manor West
7060 Cottonwood Blvd · Shreveport, LA 71129 · Caddo County
Certified beds140CMS provider file
Recent citation rows17current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
02 / CITATION DETAIL
17 rows in the current release
0 rows carry G–L scope/severity codes; 0 carry J–L. 4 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
2026-03-11 · HEALTHF0628Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0640Severity D · isolated; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0656Severity E · pattern; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0657Severity D · isolated; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0677Severity E · pattern; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0698Severity E · pattern; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0755Severity D · isolated; potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Correction field: Deficient, Provider has date of correction · 2026-04-172026-03-11 · HEALTHF0924Severity D · isolated; potential for more than minimal harm
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Correction field: Deficient, Provider has date of correction · 2026-04-172025-01-08 · HEALTHF0584Severity E · pattern; potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction field: Deficient, Provider has date of correction · 2025-01-312025-01-08 · HEALTHF0640Severity D · isolated; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Correction field: Deficient, Provider has date of correction · 2025-01-312025-01-08 · HEALTHF0656Severity E · pattern; potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction field: Deficient, Provider has date of correction · 2025-01-312025-01-08 · HEALTHF0684Severity E · pattern; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction field: Deficient, Provider has date of correction · 2025-01-312025-01-08 · HEALTHF0686Severity E · pattern; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Correction field: Deficient, Provider has date of correction · 2025-01-312024-12-10 · HEALTHF0677Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction field: Deficient, Provider has date of correction · 2024-12-20 · complaint2024-12-10 · HEALTHF0693Severity E · pattern; potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Correction field: Deficient, Provider has date of correction · 2024-12-20 · complaint2024-01-10 · HEALTHF0695Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Correction field: Deficient, Provider has date of correction · 2024-02-082024-01-10 · HEALTHF0698Severity E · pattern; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Correction field: Deficient, Provider has date of correction · 2024-02-0803 / ENFORCEMENT FILE
Penalties reported by CMS
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
04 / OWNERSHIP DISCLOSURES
Who appears in the CMS file
- ACT INVESTMENTS, LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST15% · since 11/01/2014
- LENA HERITAGE LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST85% · since 11/01/2014
- DAVID & FELICIA STALLARD CHILD TROrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST5% · since 01/01/2014
- ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UAOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST5% · since 11/01/2014
- GERARD AND ALISON DANOS CHILDRENS TROrganization · 5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED · since 11/01/2014
- JOSEPH & ALISON SADLER CHILDREN TROrganization · 5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED · since 11/01/2014
- BEEBE, NANCYIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST14% · since 11/01/2014
- SADLER, JOSEPHIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST14% · since 11/01/2014
- STALLARD, DAVIDIndividual · 5% OR GREATER INDIRECT OWNERSHIP INTEREST14% · since 11/01/2014
- PARKINSON, TONIIndividual · CORPORATE OFFICERNOT APPLICABLE · since 11/15/2015
- ACCOUNT MANAGEMENT SERVICES INCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 01/01/2010
- ADMINISTRATIVE SYSTEMS INCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 01/01/2010
- LENA HERITAGE LLCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 11/01/2014
- PATHWAY MANAGEMENT OF LOUISIANA LLCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 11/01/2014
- PROVIDENCE CARE LLCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 04/07/2020
- PROVIDER PROFESSIONAL SERVICES INCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 01/01/2010
- TRISTAR REHAB INCOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 01/01/2024
- BEEBE, BOBBYIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 01/01/2013
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
05 / CMS STAFFING FIELDS
Reported hours and turnover
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Total nurse hours3.80per resident day
RN hours0.35per resident day
Weekend nurse hours3.36per resident day
Staff turnover42.6%CMS reported field
06 / LOCAL RECORDS
Open the Shreveport ledger →Other published facilities nearby
Booker T. Washington Skilled Nursing And Rehabilit80 beds · CMS overall 2/514 citation rowsClaiborne Healthcare Center81 beds · CMS overall 1/543 citation rowsGarden Park Nursing & Rehab Ctr, Llc160 beds · CMS overall 3/517 citation rowsHeritage Manor Of Stratmore Nursing & Rehab Ctr142 beds · CMS overall 4/57 citation rowsHarmony House Nursing And Rehabilitation Center, I115 beds · CMS overall 4/510 citation rowsHeritage Manor South145 beds · CMS overall 4/517 citation rowsHighland Place Rehab And Nursing Center227 beds · CMS overall 1/578 citation rowsLive Oak160 beds · CMS overall 4/517 citation rows