01 / INSPECTION LEDGER
Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2025-11-26 | 5 | 2025-11-26 | 0 |
| Cycle 2 | 2024-06-05 | 5 | 2024-06-05 | 0 |
| Cycle 3 | 2023-05-11 | 5 | 2023-05-11 | 2 |
CMS CCN 0453082026-08-01 PROCESSING DATE
NURSING HOME PUBLIC RECORD
Heritage Living Center
1175 Morningside Drive · Conway, AR 72034 · Faulkner County
Certified beds140CMS provider file
Recent citation rows17current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
02 / CITATION DETAIL
17 rows in the current release
0 rows carry G–L scope/severity codes; 0 carry J–L. 1 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
2025-11-26 · HEALTHF0550Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Correction field: Deficient, Provider has date of correction · 2025-12-152025-11-26 · HEALTHF0812Severity E · pattern; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2025-12-152025-11-26 · HEALTHF0838Severity F · widespread; potential for more than minimal harm
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Correction field: Deficient, Provider has date of correction · 2025-12-152025-11-26 · HEALTHF0880Severity E · pattern; potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2025-12-152025-08-14 · HEALTHF0741Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Correction field: Deficient, Provider has date of correction · 2025-09-12 · complaint2024-06-05 · HEALTHF0583Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Correction field: Deficient, Provider has date of correction · 2024-07-032024-06-05 · HEALTHF0695Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Correction field: Deficient, Provider has date of correction · 2024-07-032024-06-05 · HEALTHF0761Severity E · pattern; potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Correction field: Deficient, Provider has date of correction · 2024-07-032024-06-05 · HEALTHF0812Severity F · widespread; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2024-07-032024-06-05 · HEALTHF0919Severity D · isolated; potential for more than minimal harm
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Correction field: Deficient, Provider has date of correction · 2024-07-032023-09-20 · HEALTHF0580Severity D · isolated; potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Correction field: Deficient, Provider has date of correction · 2023-10-20 · complaint2023-09-20 · HEALTHF0684Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction field: Deficient, Provider has date of correction · 2023-10-20 · complaint2023-05-11 · HEALTHF0693Severity D · isolated; potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Correction field: Deficient, Provider has date of correction · 2023-06-082023-05-11 · HEALTHF0804Severity E · pattern; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Correction field: Deficient, Provider has date of correction · 2023-06-082023-05-11 · HEALTHF0812Severity F · widespread; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2023-06-082023-05-11 · FIREK0341Severity F · widespread; potential for more than minimal harm
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Correction field: Deficient, Provider has date of correction · 2023-06-082023-05-11 · FIREK0363Severity F · widespread; potential for more than minimal harm
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Correction field: Deficient, Provider has date of correction · 2023-06-0803 / ENFORCEMENT FILE
Penalties reported by CMS
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
04 / OWNERSHIP DISCLOSURES
Who appears in the CMS file
- ANGEL, TAMMYIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 05/01/2011
- LAMB, LESLIEIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 03/14/2017
- THOMAS, DARRYLIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 05/01/2011
- ADAMS, ANTHONYIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/01/2011
- ADAMS, BRYANIndividual · CORPORATE OFFICERNOT APPLICABLE · since 03/22/2011
- ELLIS, JOHNIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/01/2011
- KOEHLER, TOBEYIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/01/2011
- DICKSON, JOHNIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 08/19/2024
- LAMB, LESLIEIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 03/14/2017
- NAYLOR, DAVIDIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 08/19/2024
- HERITAGE CENTER INCOrganization · ADP OF THE SNFNOT APPLICABLE · since 05/01/2011
- INCITE REHAB, LLCOrganization · ADP OF THE SNFNOT APPLICABLE · since 08/10/2005
- LTC SYSTEMS/RX, LLCOrganization · ADP OF THE SNFNOT APPLICABLE · since 07/25/2003
- PHARMACY CONSULTS, LLCOrganization · ADP OF THE SNFNOT APPLICABLE · since 09/10/2007
- RELIANCE HEALTH CARE, INC.Organization · ADP OF THE SNFNOT APPLICABLE · since 12/20/2007
- ANGEL, TAMMYIndividual · ADP OF THE SNFNOT APPLICABLE · since 05/01/2011
- DICKSON, JOHNIndividual · ADP OF THE SNFNOT APPLICABLE · since 08/19/2024
- ELLIS, JOHNIndividual · ADP OF THE SNFNOT APPLICABLE · since 05/01/2011
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
05 / CMS STAFFING FIELDS
Reported hours and turnover
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Total nurse hours3.60per resident day
RN hours0.43per resident day
Weekend nurse hours3.22per resident day
Staff turnover38.3%CMS reported field
06 / LOCAL RECORDS
Open the Conway ledger →Other published facilities nearby
Conway Healthcare And Rehabilitation Center105 beds · CMS overall 3/528 citation rowsSalem Place Nursing And Rehabilitation Center, Inc103 beds · CMS overall 5/531 citation rowsSuperior Health & Rehab, Llc118 beds · CMS overall 5/518 citation rowsThe Blossoms At Conway Rehab & Nursing Center104 beds · CMS overall 1/544 citation rows