CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 3753172026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Heritage Hills Living & Rehabilitation Center

CMS lists this provider in Mcalester, OK, with 81 certified beds, an overall rating of 1/5, and 65 citation rows in the current August 2026 release.

411 North West Street · Mcalester, OK 74502 · Pittsburg County

CMS OVERALL RATING★☆☆☆☆1/5CMS field—not our score or recommendation
Certified beds81CMS provider file
Recent citation rows65current CMS citation release
Penalty rows2current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Heritage Hills Living & Rehabilitation Center survey cycles in this release

CMS supplies 3 survey-cycle rows for Heritage Hills Living & Rehabilitation Center in this release; health and fire inspection dates remain separate.

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12024-10-31122024-10-313
Cycle 22023-08-10282023-08-101
Cycle 32022-09-02132022-09-028
02 / CITATION DETAIL

Heritage Hills Living & Rehabilitation Center citations in the current release

CMS reports 65 citation rows, including 1 with G–L codes and 0 with J–L codes.

1 row carry G–L scope/severity codes; 0 carry J–L. 14 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-09 · HEALTHF0569Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Correction field: Deficient, Provider has date of correction · 2026-07-10 · complaint
2025-11-24 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2025-12-17 · complaint
2025-11-24 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-12-17 · complaint
2025-11-24 · HEALTHF0842Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2025-12-17 · complaint
2025-07-30 · HEALTHF0583Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Correction field: Deficient, Provider has date of correction · 2025-09-20 · complaint
2025-07-30 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2025-09-20 · complaint
2025-07-30 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2025-09-20 · complaint
2025-07-30 · HEALTHF0656Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2025-09-20 · complaint
2025-07-30 · HEALTHF0689Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-09-20 · complaint
2024-12-27 · HEALTHF0584Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2025-02-14 · complaint
2024-10-31 · HEALTHF0600Severity G · isolated actual harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2024-11-25 · complaint
2024-10-31 · HEALTHF0610Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2024-11-25 · complaint
2024-10-31 · HEALTHF0641Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · HEALTHF0644Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · HEALTHF0695Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2024-11-25 · complaint
2024-10-31 · HEALTHF0880Severity F · widespread; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · FIREK0324Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Provide properly protected cooking facilities.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · FIREK0374Severity E · pattern; potential for more than minimal harm

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2024-10-31 · FIREK0912Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Correction field: Deficient, Provider has date of correction · 2024-11-25
2023-10-12 · HEALTHF0584Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2023-11-03 · complaint
2023-10-12 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2023-11-03 · complaint
2023-08-10 · HEALTHF0552Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Correction field: Deficient, Provider has date of correction · 2023-09-28
03 / ENFORCEMENT FILE

CMS penalties reported for Heritage Hills Living & Rehabilitation Center

The August 2026 file contains 2 penalty rows and $73,288 in listed fines for this provider record.

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-10-31Fine$73,2880
2024-10-31Payment Denial$02
04 / OWNERSHIP DISCLOSURES

Ownership disclosures for Heritage Hills Living & Rehabilitation Center

CMS matched 16 ownership disclosure rows to Heritage Hills Living & Rehabilitation Center; names and roles are reported fields, not independently verified identities.

  • 1996 REVOCABLE TRUST OF CHARLES F HARDY IIIOrganization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/24/2024
  • 1996 REVOCABLE TRUST OF PATRICIA HARDYOrganization · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/24/2024
  • HARDY, CHARLESIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/1993
  • HARDY, PATRICIAIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/1993
  • ANDERSON, WILLIAMIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/01/2024
  • HARDY, CHARLESIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/01/1993
  • HARDY, PATRICIAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/01/1993
  • NYSTROM, ASHLIEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 12/22/2025
  • 1996 REVOCABLE TRUST OF CHARLES F HARDY IIIOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/24/2024
  • 1996 REVOCABLE TRUST OF PATRICIA HARDYOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/24/2024
  • FORVIS MAZARS LLPOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 02/01/2024
  • HERITAGE HILLS NURSING PROPERTIESOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 05/24/2024
  • ANDERSON, WILLIAMIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 04/01/2024
  • HARDY, CHARLESIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/1993
  • HARDY, PATRICIAIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/1993
  • NYSTROM, ASHLIEIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 12/22/2025

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Staffing hours and turnover for Heritage Hills Living & Rehabilitation Center

CMS reports 3.29 total nurse hours and 0.28 RN hours per resident day for this provider.

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.29per resident day
RN hours0.28per resident day
Weekend nurse hours3.30per resident day
Staff turnover54.4%CMS reported field
06 / LOCAL RECORDS

Facilities published near Heritage Hills Living & Rehabilitation Center

The local peer set contains 4 other published facility records near Mcalester, OK, with separate bed, rating, and citation-row fields.

Open the Mcalester ledger →
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.