CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4953502026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Heritage Hall Wise

9434 Coeburn Mountain Road · Wise, VA 24293 · Wise County

CMS OVERALL RATING★★★★☆4/5CMS field—not our score or recommendation
Certified beds97CMS provider file
Recent citation rows24current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12024-08-0132024-08-010
Cycle 22021-08-1682021-08-164
Cycle 32019-09-2692019-09-260
02 / CITATION DETAIL

24 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 3 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2024-08-01 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2024-09-30
2024-08-01 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2024-09-30
2024-08-01 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2024-09-30
2021-08-16 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0808Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0849Severity D · isolated; potential for more than minimal harm

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2021-09-30
2021-08-16 · FIREK0511Severity D · isolated; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2021-10-15
2021-08-16 · FIREK0521Severity F · widespread; potential for more than minimal harm

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Correction field: Deficient, Provider has date of correction · 2021-10-15
2021-08-16 · FIREK0741Severity D · isolated; potential for more than minimal harm

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Correction field: Deficient, Provider has date of correction · 2021-10-15
2021-08-16 · FIREK0761Severity E · pattern; potential for more than minimal harm

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Correction field: Waiver has been granted · 2022-01-07
2019-09-26 · HEALTHF0563Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0697Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0698Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2019-11-10
2019-09-26 · HEALTHF0842Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Correction field: Deficient, Provider has date of correction · 2019-11-10
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • AMERICAN HEALTHCARE LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 01/22/2018
  • EAST, THOMASIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/22/2018
  • HOPKINS, WILLIAMIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/22/2018
  • DALTON, BRADIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 07/11/2024
  • DALTON, ROBERTIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/22/2018
  • EAST, THOMASIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/22/2018
  • AMERICAN HEALTHCARE LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/22/2018
  • DALTON, BRADIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/11/2024
  • DALTON, ROBERTIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/21/2014
  • EAST, THOMASIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 04/21/2014
  • GALLANT, CASSANDRAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/11/2024
  • JACKSON, DUSTINIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/02/2024
  • KUMAR, VIJAYIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/02/2024
  • AMERICAN HEALTHCARE LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 01/22/2018
  • DALTON, BRADIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 07/11/2024
  • DALTON, ROBERTIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 04/21/2014
  • EAST, THOMASIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 04/21/2014
  • JACKSON, DUSTINIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 10/02/2024

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.58per resident day
RN hours0.34per resident day
Weekend nurse hours2.96per resident day
Staff turnover37.9%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Virginia ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.