CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 4952422026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Heritage Hall - Brookneal

633 Cook Avenue · Brookneal, VA 24528 · Campbell County

CMS OVERALL RATING★★★★★5/5CMS field—not our score or recommendation
Certified beds60CMS provider file
Recent citation rows24current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12024-07-3102024-07-310
Cycle 22021-12-1672021-12-165
Cycle 32019-01-2462019-01-246
02 / CITATION DETAIL

24 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 2 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2021-12-16 · HEALTHF0578Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · HEALTHF0582Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · HEALTHF0657Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · HEALTHF0732Severity C · widespread; potential for minimal harm

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2022-01-26
2021-12-16 · FIREK0222Severity D · isolated; potential for more than minimal harm

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Correction field: Deficient, Provider has date of correction · 2022-02-15
2021-12-16 · FIREK0325Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

Correction field: Deficient, Provider has date of correction · 2022-02-15
2021-12-16 · FIREK0353Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2022-02-15
2021-12-16 · FIREK0521Severity F · widespread; potential for more than minimal harm

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Correction field: Deficient, Provider has date of correction · 2022-02-15
2021-12-16 · FIREK0761Severity E · pattern; potential for more than minimal harm

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Correction field: Deficient, Provider has date of correction · 2022-04-04
2019-01-24 · FIREE0022Severity C · widespread; potential for minimal harm

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · FIREE0037Severity C · widespread; potential for minimal harm

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · HEALTHF0622Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · HEALTHF0623Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · HEALTHF0810Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2019-03-07
2019-01-24 · FIREK0223Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Correction field: Deficient, Provider has date of correction · 2019-03-25
2019-01-24 · FIREK0353Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2019-03-25
2019-01-24 · FIREK0511Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2019-03-25
2019-01-24 · FIREK0920Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Correction field: Deficient, Provider has date of correction · 2019-03-25
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • AHC ACQUISITIONS, LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    12% · since 07/10/2020
  • WCC THIRD BLIND TRUSTOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    78% · since 07/10/2020
  • CRANWELL, ROBERTIndividual · DIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 10/04/2024
  • CRANWELL, C.Individual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 10/04/2024
  • DALTON, ROBERTIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/04/2024
  • EAST, THOMASIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 11/20/2012
  • HOPKINS, WILLIAMIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 07/23/2010
  • EAST, THOMASIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 11/20/2012
  • GALLANT, CASSANDRAIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 07/11/2024
  • AMERICAN HEALTHCARE LLCOrganization · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 11/22/2010
  • EAST, THOMASIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 10/04/2024
  • GALLANT, CASSANDRAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 07/11/2024
  • EAST, THOMASIndividual · INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
    NOT APPLICABLE · since 03/31/2026
  • BARKSDALE, DIANEIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 03/20/2026
  • MADHOUN, MAZENIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 03/20/2026

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours2.98per resident day
RN hours0.33per resident day
Weekend nurse hours2.44per resident day
Staff turnover40.0%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Virginia ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.