01 / INSPECTION LEDGER
Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2026-04-22 | 2 | 2026-04-22 | 4 |
| Cycle 2 | 2025-03-13 | 2 | 2025-03-13 | 0 |
| Cycle 3 | 2024-02-22 | 3 | 2024-02-22 | 5 |
CMS CCN 3050162026-08-01 PROCESSING DATE
NURSING HOME PUBLIC RECORD
Havenwood-Heritage Heights
33 Christian Avenue · Concord, NH 03301 · Merrimack County
Certified beds70CMS provider file
Recent citation rows16current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
02 / CITATION DETAIL
16 rows in the current release
0 rows carry G–L scope/severity codes; 0 carry J–L. 1 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
2026-04-22 · HEALTHF0851Severity F · widespread; potential for more than minimal harm
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Correction field: Deficient, Provider has date of correction · 2026-05-282026-04-22 · HEALTHF0880Severity F · widespread; potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2026-05-282026-04-22 · FIREK0355Severity D · isolated; potential for more than minimal harm
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Correction field: Deficient, Provider has date of correction · 2026-05-112026-04-22 · FIREK0712Severity F · widespread; potential for more than minimal harm
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Correction field: Deficient, Provider has date of correction · 2026-05-112026-04-22 · FIREK0911Severity D · isolated; potential for more than minimal harm
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Correction field: Deficient, Provider has date of correction · 2026-05-112026-04-22 · FIREK0913Severity F · widespread; potential for more than minimal harm
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Correction field: Deficient, Provider has date of correction · 2026-05-112025-03-13 · HEALTHF0758Severity D · isolated; potential for more than minimal harm
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Correction field: Deficient, Provider has date of correction · 2025-03-272025-03-13 · HEALTHF0883Severity E · pattern; potential for more than minimal harm
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Correction field: Deficient, Provider has date of correction · 2025-04-182024-02-22 · HEALTHF0637Severity B · pattern; potential for minimal harm
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Correction field: Deficient, Provider has date of correction · 2024-03-272024-02-22 · HEALTHF0761Severity D · isolated; potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Correction field: Deficient, Provider has date of correction · 2024-04-082024-02-22 · HEALTHF0880Severity E · pattern; potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2024-04-032024-02-22 · FIREK0300Severity D · isolated; potential for more than minimal harm
Egress Deficiencies
Meet other general requirements that are deficient.
Correction field: Deficient, Provider has date of correction · 2024-04-182024-02-22 · FIREK0324Severity C · widespread; potential for minimal harm
Smoke Deficiencies
Provide properly protected cooking facilities.
Correction field: Deficient, Provider has date of correction · 2024-04-182024-02-22 · FIREK0352Severity D · isolated; potential for more than minimal harm
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Correction field: Deficient, Provider has date of correction · 2024-04-182024-02-22 · FIREK0353Severity E · pattern; potential for more than minimal harm
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Correction field: Deficient, Provider has date of correction · 2024-04-182024-02-22 · FIREK0918Severity C · widespread; potential for minimal harm
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Correction field: Deficient, Provider has date of correction · 2024-04-1803 / ENFORCEMENT FILE
Penalties reported by CMS
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
04 / OWNERSHIP DISCLOSURES
Who appears in the CMS file
- CITIZENS BANK NAOrganization · 5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE · since 11/01/2013
- CITIZENS FUNDING CORPORATIONOrganization · 5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE · since 08/25/2016
- NEW HAMPSHIRE HEALTH AND EDUCATION FACILITIES AUTHORITYOrganization · 5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE · since 11/01/2013
- WEAVER, SUZANNEIndividual · W-2 MANAGING EMPLOYEENOT APPLICABLE · since 07/17/2019
- GILL, DAVIDIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/15/2021
- HATFIELD, DOUGLASIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/30/2016
- RANKIN, GORDONIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 10/15/2018
- SKABO, SEANIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 09/15/2022
- SLEPIAN, BETHIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 09/16/2017
- SNOW WADE, LISAIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/06/2017
- SPARKS, ANNA MARIEIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/15/2012
- UDALOY, JOHNIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/15/2015
- VAN BEAVER, LEOIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 04/15/2015
- GILL, DAVIDIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/25/2022
- JUDD, TRACYIndividual · CORPORATE OFFICERNOT APPLICABLE · since 04/23/2006
- PALMIERI, MICHAELIndividual · CORPORATE OFFICERNOT APPLICABLE · since 01/05/1998
- SLEPIAN, BETHIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/25/2022
- SNOW WADE, LISAIndividual · CORPORATE OFFICERNOT APPLICABLE · since 05/25/2022
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
05 / CMS STAFFING FIELDS
Reported hours and turnover
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Total nurse hours5.23per resident day
RN hours1.03per resident day
Weekend nurse hours4.96per resident day
Staff turnover—%CMS reported field