01 / INSPECTION LEDGER
Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2026-02-12 | 2 | 2024-12-12 | 2 |
| Cycle 2 | 2024-12-12 | 0 | 2023-08-24 | 2 |
| Cycle 3 | 2023-08-24 | 2 | 2022-04-14 | 0 |
CMS CCN 3451942026-08-01 PROCESSING DATE
NURSING HOME PUBLIC RECORD
Glenflora
5701 Fayetteville Road · Lumberton, NC 28360 · Robeson County
Certified beds52CMS provider file
Recent citation rows8current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
02 / CITATION DETAIL
8 rows in the current release
2 rows carry G–L scope/severity codes; 1 carry J–L. 0 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
2026-05-28 · HEALTHF0684Severity G · isolated actual harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction field: Past Non-Compliance · 2026-05-01 · complaint2026-02-12 · HEALTHF0812Severity E · pattern; potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2026-02-232024-12-12 · FIREK0321Severity D · isolated; potential for more than minimal harm
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Correction field: Deficient, Provider has date of correction · 2025-02-212024-12-12 · FIREK0351Severity D · isolated; potential for more than minimal harm
Smoke Deficiencies
Install an approved automatic sprinkler system.
Correction field: Deficient, Provider has date of correction · 2025-02-212023-12-04 · HEALTHF0689Severity J · isolated immediate jeopardy
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Correction field: Past Non-Compliance · 2023-11-02 · complaint2023-08-24 · HEALTHF0732Severity C · widespread; potential for minimal harm
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Correction field: Deficient, Provider has plan of correction · 2023-09-012023-08-24 · FIREK0521Severity F · widespread; potential for more than minimal harm
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Correction field: Deficient, Provider has date of correction · 2023-11-092023-08-24 · FIREK0918Severity F · widespread; potential for more than minimal harm
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Correction field: Deficient, Provider has date of correction · 2023-11-0903 / ENFORCEMENT FILE
Penalties reported by CMS
Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| 2023-12-04 | Fine | $14,689 | 0 |
04 / OWNERSHIP DISCLOSURES
Who appears in the CMS file
- LUTHERAN SERVICES FOR THE AGING, INC.Organization · INDIRECT OWNERSHIP INTERESTNOT APPLICABLE · since 11/07/2013
- GOINS, TEDIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 11/07/2013
- HERMAN, RICHARDIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 06/01/2021
- MADDRY, KARENIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 04/01/1982
- NELSON, DOUGLASIndividual · MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE · since 09/01/2022
- KROPP, RANDALLIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 09/30/2015
- SMITH, KESHAIndividual · CORPORATE DIRECTORNOT APPLICABLE · since 10/01/2012
- MADDRY, KARENIndividual · CORPORATE OFFICERNOT APPLICABLE · since 04/01/1982
- NICKERSON, KIRBYIndividual · CORPORATE OFFICERNOT APPLICABLE · since 10/01/2012
- GLENFLORAOrganization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 05/04/2009
- LSA MANAGEMENT INC.Organization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 11/07/2013
- LUTHERAN SERVICES FOR THE AGING, INC.Organization · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 11/07/2013
- GOINS, TEDIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 11/07/2013
- LOCKLEAR, AUSTINIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 03/19/2019
- LOCKLEAR, CHARLENEIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 05/03/2023
- SMITH, KESHAIndividual · OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE · since 09/08/2003
- LUTHERAN SERVICES FOR THE AGING, INC.Organization · TRUSTEE OF THE SNFNOT APPLICABLE · since 11/07/2013
- GOINS, TEDIndividual · TRUSTEE OF THE SNFNOT APPLICABLE · since 11/07/2013
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
05 / CMS STAFFING FIELDS
Reported hours and turnover
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Total nurse hours4.60per resident day
RN hours0.40per resident day
Weekend nurse hours3.95per resident day
Staff turnover54.4%CMS reported field
06 / LOCAL RECORDS
Open the Lumberton ledger →