CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 5255962026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Complete Care At Hales Corners

9449 W. Forest Home Ave. · Hales Corners, WI 53130 · Milwaukee County

CMS OVERALL RATING★★★☆☆3/5CMS field—not our score or recommendation
Certified beds62CMS provider file
Recent citation rows37current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-06-18112025-06-189
Cycle 22024-03-2722024-03-276
Cycle 32023-01-1242023-01-125
02 / CITATION DETAIL

37 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 6 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-02-19 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2026-02-19 · complaint
2026-02-19 · HEALTHF0610Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2026-02-20 · complaint
2025-12-05 · HEALTHF0573Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Correction field: Deficient, Provider has date of correction · 2025-12-08 · complaint
2025-12-05 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2025-12-08 · complaint
2025-12-05 · HEALTHF0925Severity D · isolated; potential for more than minimal harm

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Correction field: Deficient, Provider has date of correction · 2025-12-08 · complaint
2025-06-18 · FIREE0025Severity F · widespread; potential for more than minimal harm

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

Correction field: Deficient, Provider has date of correction · 2025-07-11
2025-06-18 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2025-06-27 · complaint
2025-06-18 · HEALTHF0628Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Correction field: Deficient, Provider has date of correction · 2025-06-25
2025-06-18 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2025-07-07
2025-06-18 · HEALTHF0692Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Correction field: Deficient, Provider has date of correction · 2025-07-07
2025-06-18 · HEALTHF0804Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction field: Deficient, Provider has date of correction · 2025-07-14
2025-06-18 · HEALTHF0810Severity D · isolated; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Correction field: Deficient, Provider has date of correction · 2025-07-07
2025-06-18 · FIREK0223Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Correction field: Deficient, Provider has date of correction · 2025-07-08
2025-06-18 · FIREK0342Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Correction field: Deficient, Provider has date of correction · 2025-07-17
2025-06-18 · FIREK0353Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2025-07-14
2025-06-18 · FIREK0355Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Correction field: Deficient, Provider has date of correction · 2025-07-08
2025-06-18 · FIREK0511Severity E · pattern; potential for more than minimal harm

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Correction field: Deficient, Provider has date of correction · 2025-07-08
2025-06-18 · FIREK0712Severity C · widespread; potential for minimal harm

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Correction field: Deficient, Provider has date of correction · 2025-07-08
2025-06-18 · FIREK0908Severity F · widespread; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Correction field: Deficient, Provider has date of correction · 2025-07-09
2025-06-18 · FIREK0918Severity F · widespread; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Correction field: Deficient, Provider has date of correction · 2025-07-08
2024-03-27 · HEALTHF0610Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2024-04-25 · complaint
2024-03-27 · HEALTHF0686Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2024-04-25
2024-03-27 · FIREK0271Severity E · pattern; potential for more than minimal harm

Egress Deficiencies

Have exits that are accessible at all times.

Correction field: Deficient, Provider has date of correction · 2024-04-23
2024-03-27 · FIREK0345Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2024-04-22
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-03-27Fine$17,9340
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • PC HALES CORNERS OPCO HOLDCO LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 05/28/2025
  • PC HALES CORNERS TOPCO OPCO LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 05/28/2025
  • PEACE CAPITAL HOLDINGS II LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 05/28/2025
  • SMS 2021 TRUSTOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 05/28/2025
  • DES CAPITAL LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/28/2025
  • JRK INVESTMENTS LLCOrganization · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/28/2025
  • KLUGMAN, JACOBIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/28/2025
  • STEIN, SHALOMIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/28/2025
  • STERNBUCH, DANIELIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 05/28/2025
  • HELLMAN, YOSEFIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 05/28/2025
  • STEIN, SHALOMIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 05/28/2025
  • STEIN, SHALOMIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 05/28/2025
  • BIELINSKI, RENEEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/28/2025
  • CHANG, STEVEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/28/2025
  • HELLMAN, YOSEFIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/28/2025
  • JACOBS, SARAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/28/2025
  • PONCE, MARIAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/28/2025
  • STERNBUCH, DANIELIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 05/28/2025

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.64per resident day
RN hours0.87per resident day
Weekend nurse hours4.29per resident day
Staff turnover64.7%CMS reported field
06 / LOCAL RECORDS

Other published facilities nearby

Open the Wisconsin ledger →

No second facility in the same city met the directory rule.

BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.