CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 0850422026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Complete Care At Brackenville Llc

100 St. Claire Drive · Hockessin, DE 19707 · New Castle County

CMS OVERALL RATING★★★★☆4/5CMS field—not our score or recommendation
Certified beds104CMS provider file
Recent citation rows30current CMS citation release
Penalty rows1current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-03-0592026-03-050
Cycle 22025-02-1452025-02-140
Cycle 32024-02-02162024-02-020
02 / CITATION DETAIL

30 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 5 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-03-05 · HEALTHF0558Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Correction field: Deficient, Provider has date of correction · 2026-04-15
2026-03-05 · HEALTHF0610Severity E · pattern; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2026-04-15 · complaint
2026-03-05 · HEALTHF0685Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

Correction field: Deficient, Provider has date of correction · 2026-04-15
2026-03-05 · HEALTHF0686Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2026-04-15
2026-03-05 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2026-04-15
2026-03-05 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2026-04-15
2025-09-15 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2025-10-30 · complaint
2025-09-15 · HEALTHF0658Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2025-10-30 · complaint
2025-09-15 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2025-10-30 · complaint
2025-02-14 · HEALTHF0554Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Correction field: Deficient, Provider has date of correction · 2025-03-24
2025-02-14 · HEALTHF0565Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

Correction field: Deficient, Provider has date of correction · 2025-03-24
2025-02-14 · HEALTHF0578Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction field: Deficient, Provider has date of correction · 2025-03-24
2025-02-14 · HEALTHF0700Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Correction field: Deficient, Provider has date of correction · 2025-03-24
2025-02-14 · HEALTHF0725Severity D · isolated; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Correction field: Deficient, Provider has date of correction · 2025-03-24 · complaint
2024-02-02 · HEALTHF0550Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0554Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0600Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0609Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0610Severity D · isolated; potential for more than minimal harm

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0641Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0695Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
2024-02-02 · HEALTHF0725Severity E · pattern; potential for more than minimal harm

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Correction field: Deficient, Provider has date of correction · 2024-03-19 · complaint
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
2024-02-02Fine$16,8010
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • PC DE OPCOS LLCOrganization · 5% OR GREATER DIRECT OWNERSHIP INTEREST
    100% · since 06/01/2021
  • PC WTA OPCO HOLDCO LLCOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 06/01/2021
  • SMS 2021 TRUSTOrganization · 5% OR GREATER INDIRECT OWNERSHIP INTEREST
    NO PERCENTAGE PROVIDED · since 06/01/2021
  • STEIN, SHALOMIndividual · INDIRECT OWNERSHIP INTEREST
    NOT APPLICABLE · since 06/01/2021
  • WELLTOWER INCOrganization · 5% OR GREATER SECURITY INTEREST
    NOT APPLICABLE · since 06/01/2021
  • STEIN, SHALOMIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 06/01/2021
  • STEIN, SHALOMIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 06/01/2021
  • COX, VICKIEIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/01/2021
  • DIFILIPO, REBECCAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 01/30/2022
  • INGLIS, RONALDIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/01/2021
  • MANSFIELD, MELISSAIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/01/2021
  • RASTOGI, RITUIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/01/2021
  • SILVERBERG, NISANELIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 06/01/2021
  • STEIN, SHALOMIndividual · TRUSTEE OF THE SNF
    NOT APPLICABLE · since 06/01/2021
  • AURORA GUARDIAN HOLDCO II CO-BORROWER, LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 06/01/2021
  • AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 06/01/2021
  • AURORA GUARDIAN HOLDCO II, LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 06/01/2021
  • AURORA GUARDIAN II REALTY, LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 06/01/2021

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.85per resident day
RN hours0.69per resident day
Weekend nurse hours3.53per resident day
Staff turnover51.9%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.