Survey cycles in this release
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2026-06-10 | 4 | 2026-06-10 | 3 |
| Cycle 2 | 2022-02-25 | 8 | 2022-02-25 | 3 |
| Cycle 3 | 2019-12-11 | 13 | 2019-12-11 | 13 |
NURSING HOME PUBLIC RECORD
490 West Poplar Avenue · Collierville, TN 38017 · Shelby County
The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.
| Cycle | Health date | Health deficiencies | Fire date | Fire deficiencies |
|---|---|---|---|---|
| Cycle 1 | 2026-06-10 | 4 | 2026-06-10 | 3 |
| Cycle 2 | 2022-02-25 | 8 | 2022-02-25 | 3 |
| Cycle 3 | 2019-12-11 | 13 | 2019-12-11 | 13 |
0 rows carry G–L scope/severity codes; 0 carry J–L. 6 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction field: Deficient, Provider has date of correction · 2026-07-02Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2026-07-02Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Correction field: Deficient, Provider has date of correction · 2026-07-01Provide properly protected cooking facilities.
Correction field: Deficient, Provider has date of correction · 2026-07-01Have restrictions on the use of portable space heaters.
Correction field: Deficient, Provider has date of correction · 2026-07-01Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction field: Deficient, Provider has date of correction · 2026-02-16 · complaintTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction field: Deficient, Provider has date of correction · 2025-11-21 · complaintEstablish an Emergency Preparedness Program (EP).
Correction field: Deficient, Provider has date of correction · 2022-04-27Develop and maintain an Emergency Preparedness Program (EP).
Correction field: Deficient, Provider has date of correction · 2022-04-27Conduct risk assessment and an All-Hazards approach.
Correction field: Deficient, Provider has date of correction · 2022-04-27Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction field: Deficient, Provider has date of correction · 2022-04-01Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Correction field: Deficient, Provider has date of correction · 2022-04-01Ensure each resident receives an accurate assessment.
Correction field: Deficient, Provider has date of correction · 2022-04-01Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction field: Deficient, Provider has date of correction · 2022-04-01Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction field: Deficient, Provider has date of correction · 2022-04-01Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Correction field: Deficient, Provider has date of correction · 2022-04-01Provide or obtain dental services for each resident.
Correction field: Deficient, Provider has date of correction · 2022-04-01Provide and implement an infection prevention and control program.
Correction field: Deficient, Provider has date of correction · 2022-04-01Establish an Emergency Preparedness Program (EP).
Correction field: Deficient, Provider has date of correction · 2020-01-25Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Correction field: Deficient, Provider has date of correction · 2020-01-04Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Correction field: Deficient, Provider has date of correction · 2020-01-04Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction field: Deficient, Provider has date of correction · 2020-01-04Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction field: Deficient, Provider has date of correction · 2020-01-04Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction field: Deficient, Provider has date of correction · 2020-01-04Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.
| Date | Type | Fine amount | Payment-denial days |
|---|---|---|---|
| No penalty row appeared in the August 2026 penalties file. | |||
Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.
Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.
Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.