CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 2655452026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Citizens Memorial Healthcare Facility

1218 West Locust · Bolivar, MO 65613 · Polk County

CMS OVERALL RATING★★☆☆☆2/5CMS field—not our score or recommendation
Certified beds111CMS provider file
Recent citation rows28current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12025-12-22112025-12-220
Cycle 22023-12-0882023-12-081
Cycle 32021-04-1662021-04-162
02 / CITATION DETAIL

28 rows in the current release

1 rows carry G–L scope/severity codes; 0 carry J–L. 8 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-02-10 · HEALTHF0557Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Correction field: Past Non-Compliance · complaint
2025-12-22 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0689Severity G · isolated actual harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0697Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0698Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0760Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0804Severity E · pattern; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0812Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-12-22 · HEALTHF0880Severity E · pattern; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2026-02-03
2025-07-07 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2025-08-16 · complaint
2025-07-07 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2025-08-16 · complaint
2024-10-24 · HEALTHF0755Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction field: Deficient, Provider has date of correction · 2024-12-08 · complaint
2023-12-08 · HEALTHF0558Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Correction field: Deficient, Provider has date of correction · 2024-01-21
2023-12-08 · HEALTHF0658Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Correction field: Deficient, Provider has date of correction · 2024-01-21
2023-12-08 · HEALTHF0690Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction field: Deficient, Provider has date of correction · 2024-01-21
2023-12-08 · HEALTHF0698Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Correction field: Deficient, Provider has date of correction · 2024-01-21
2023-12-08 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-01-21
2023-12-08 · FIREK0920Severity E · pattern; potential for more than minimal harm

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Correction field: Deficient, Provider has date of correction · 2024-01-21
2023-09-26 · HEALTHF0580Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction field: Deficient, Provider has date of correction · 2023-11-10 · complaint
2023-09-26 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2023-11-10 · complaint
2021-04-16 · HEALTHF0565Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

Correction field: Deficient, Provider has date of correction · 2021-05-04
2021-04-16 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2021-05-31
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • CALHOUN, MICHAELIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 01/01/2022
  • DERRICKSON, BEVERLYIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 01/27/2020
  • FINNELL, HEATHERIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 01/01/2022
  • FRANCKA, TIMIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 08/16/1998
  • MEYER, RENEEIndividual · W-2 MANAGING EMPLOYEE
    NOT APPLICABLE · since 07/01/1997
  • ASHWORTH, JAMESIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 06/17/2021
  • BABB, DONALDIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 12/19/2019
  • DERRICKSON, BEVERLYIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 11/21/2016
  • DONNELL, WILLIAMIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 03/14/2012
  • HANCOCK, JANIECAIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 03/15/2018
  • JOHNSON, BRADIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 01/01/2022
  • KALLENBACH, JOHNIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 06/20/2019
  • MEENTS, DANAIndividual · CORPORATE DIRECTOR
    NOT APPLICABLE · since 10/14/2010
  • CALHOUN, MICHAELIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2022
  • DERRICKSON, BEVERLYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/27/2020
  • HANCOCK, JANIECAIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2022
  • KALLENBACH, JOHNIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2022
  • MEYER, RENEEIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2022

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours3.16per resident day
RN hours0.59per resident day
Weekend nurse hours2.58per resident day
Staff turnover42.5%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.