CMS PUBLIC RECORD · AUGUST 2026 RELEASERECORDS ARE ONE INPUT—NOT A PLACEMENT RECOMMENDATION
NURSING HOMELEDGERINSPECTIONS · OWNERSHIP · PENALTIES
CMS CCN 0557082026-08-01 PROCESSING DATE

NURSING HOME PUBLIC RECORD

Arrowhead Springs Healthcare

1335 N. Waterman Ave. · San Bernardino, CA 92404 · San Bernardino County

CMS OVERALL RATING★★★★☆4/5CMS field—not our score or recommendation
Certified beds119CMS provider file
Recent citation rows44current CMS citation release
Penalty rows0current CMS penalties file
Read this record carefully.

The citation files cover the three most recent standard inspections plus qualifying complaint and infection-control inspections in the prior three years. A correction date is a CMS field; this site does not independently verify conditions. Absence from a file is not proof that no issue exists.

01 / INSPECTION LEDGER

Survey cycles in this release

CycleHealth dateHealth deficienciesFire dateFire deficiencies
Cycle 12026-06-0492026-06-043
Cycle 22025-04-2492025-04-241
Cycle 32022-05-26122022-05-2610
02 / CITATION DETAIL

44 rows in the current release

0 rows carry G–L scope/severity codes; 0 carry J–L. 4 tag codes appear on more than one survey date. These counts describe citation rows, not residents or incidents.

2026-06-04 · HEALTHF0554Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0582Severity E · pattern; potential for more than minimal harm

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0636Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0644Severity E · pattern; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0645Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0693Severity E · pattern; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0759Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0761Severity D · isolated; potential for more than minimal harm

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2026-06-25
2026-06-04 · FIREK0325Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

Correction field: Deficient, Provider has date of correction · 2026-06-19
2026-06-04 · FIREK0345Severity F · widespread; potential for more than minimal harm

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Correction field: Deficient, Provider has date of correction · 2026-06-19
2026-06-04 · FIREK0353Severity D · isolated; potential for more than minimal harm

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Correction field: Deficient, Provider has date of correction · 2026-06-19
2025-04-24 · HEALTHF0584Severity D · isolated; potential for more than minimal harm

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction field: Deficient, Provider has date of correction · 2025-05-16 · complaint
2025-04-24 · HEALTHF0656Severity D · isolated; potential for more than minimal harm

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction field: Deficient, Provider has date of correction · 2025-05-16 · complaint
2025-04-24 · HEALTHF0677Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction field: Deficient, Provider has date of correction · 2025-05-16 · complaint
2025-04-24 · HEALTHF0700Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Correction field: Deficient, Provider has date of correction · 2025-05-16 · complaint
2025-04-24 · HEALTHF0814Severity F · widespread; potential for more than minimal harm

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Correction field: Deficient, Provider has date of correction · 2025-05-16 · complaint
2025-04-24 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2025-05-16 · complaint
2025-04-24 · FIREK0711Severity D · isolated; potential for more than minimal harm

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Correction field: Deficient, Provider has date of correction · 2025-05-07
2025-03-07 · HEALTHF0689Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction field: Deficient, Provider has date of correction · 2025-03-17 · complaint
2025-02-12 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2025-02-24 · complaint
2024-11-06 · HEALTHF0684Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction field: Deficient, Provider has date of correction · 2024-11-15 · complaint
2024-05-24 · HEALTHF0880Severity D · isolated; potential for more than minimal harm

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Correction field: Deficient, Provider has date of correction · 2024-06-06 · complaint
2023-09-01 · HEALTHF0686Severity D · isolated; potential for more than minimal harm

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction field: Deficient, Provider has date of correction · 2023-09-14 · complaint
03 / ENFORCEMENT FILE

Penalties reported by CMS

Fine amounts and payment-denial days are shown exactly as aggregated from the current penalties file. They do not imply an unpaid balance.

DateTypeFine amountPayment-denial days
No penalty row appeared in the August 2026 penalties file.
04 / OWNERSHIP DISCLOSURES

Who appears in the CMS file

  • BURNAM, SOONIndividual · MANAGING CONTROL - GOVERNING BODY
    NOT APPLICABLE · since 02/01/2022
  • BURNAM, SOONIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 02/01/2022
  • KEETCH, CHADIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2014
  • PORT, BARRYIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 01/01/2019
  • WILLITS, ADAMIndividual · CORPORATE OFFICER
    NOT APPLICABLE · since 03/29/2021
  • MANGOBA, LUTHERIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/01/2022
  • SANCHEZ GONZALEZ, YAMALIELIndividual · OPERATIONAL/MANAGERIAL CONTROL
    NOT APPLICABLE · since 02/01/2022
  • ALVARADO HEALTH HOLDINGS LLCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2022
  • ENSIGN SERVICES INCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 02/01/2022
  • STANDARD BEARER HEALTHCARE OP, LPOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2022
  • THE ENSIGN GROUP INCOrganization · ADP OF THE SNF
    NOT APPLICABLE · since 01/01/2022
  • MANGOBA, LUTHERIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 02/01/2022
  • SANCHEZ GONZALEZ, YAMALIELIndividual · ADP OF THE SNF
    NOT APPLICABLE · since 02/01/2022

Names and roles are self-reported CMS disclosure fields. Exact-name pages do not prove that similarly named people or organizations are the same entity.

05 / CMS STAFFING FIELDS

Reported hours and turnover

Staffing fields are provider-reported and case-mix context matters. CMS applies footnotes and exclusions not reproduced as a new score here.

Total nurse hours4.61per resident day
RN hours0.32per resident day
Weekend nurse hours3.88per resident day
Staff turnover25.2%CMS reported field
BEFORE A CARE DECISION

Verify the current record and visit in person.

Use this ledger to frame questions—not to choose care on its own. Recheck Medicare Care Compare, contact the state survey agency and long-term care ombudsman, and ask the facility about anything you find.